Gerber Collision & Glass - Spokane/55th Ave.

My Experience - 5.0/5.0 -

Good communication

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Already have, time and time again…that’s why I come here for any repairs!!!🙌🏻

Repair Quality - 5.0/5.0 -

Gerber Collision did an exceptional job on my car from start to finish. The communication was clear and consistent the entire time, they kept me updated throughout the process, which I really appreciated. The timeline was exactly what they said it would be, and everything was handled smoothly without any surprises. Ryan, Eli, Chris, Kylee, and Tom were great to work with…professional, helpful, and easy to communicate with. Ryan and Eli made my car the best I’ve ever seen….. it was glistening, spotless, polished, and looked show room ready ….amazing!!!! The attention to detail really stood out🥳🙌🏻 I’m very impressed with both the quality of the work and the overall experience. Highly recommend!!! The whole team went above and beyond🥳🥳

Customer Service - 5.0/5.0 -

Amazing!!! The BEST!!!!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great work, we were fully inforthrough the whole process.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The whole thing was so easy, everyone was so nice and informative. I was pleasantly surprised that my car was cleaned as well! Fantastic job all around.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Gerber and the staff were outstanding, taking a bad situation with dealing with a loss of a primary vehicle because of an accident and providing updates every step along the way. My truck is better than when I first got it, Gerber replaced even the aftermarket decals. The only complaint which isn’t on Gerber or their staff, is the headaches of dealing with the other persons insurance. Any advice to drivers out there, make sure to have uninsured motorists insurance, because this repair would have been on us. Thank you

My Experience - 5.0/5.0 -

I appreciated the communication about the repairs and the entire team was very nice to work with!

My Experience - 5.0/5.0 -

We have used Gerber before for our car repair needs. We've been very satisfied with the work that was done. Thank you not only for the work, but also for keeping us informed through the updates.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The transparency was exceptional and professional integrity was apparent. I appreciated the collaborative relationship with All-Star Auto Glass to get my windshield replaced simultaneously even though it wasn’t related to the vehicle claim. Spectacular service as usual.

My Experience - 5.0/5.0 -

A wonderful experience done in a timely manner kudos to Gerber and all their employees

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Fantastic Service & Communication from Tom & Crew.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They’re awesome!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 1.5/5.0

Customer Service - 0.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

Courteous and capable team, body work was completed on time and looks like it just came from the factory. Text updates daily! Great service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Such a great experience! Thomas was very helpful and had great communication during the whole process. It was completed faster than expected and they even cleaned my car inside and out before getting it to me. I also appreciate all extra time they spent on a Friday afternoon to make sure I was set for that weekend. I would recommended Gerber to anyone.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They were awesome from start to finish! They even completed it earlier than expected, cleaned it inside and out and went the extra mile to help me before the weekend. I would recommend Gerber to family and friends.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

For the reasons already stated

Repair Quality - 5.0/5.0 -

The car looks great and they completed the job more quickly than expected

Customer Service - 5.0/5.0 -

They kept me informed. They were pleasant and courteous

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0