Gerber Collision & Glass - Springfield/Fullerton
In operation 85 years.
Gerber Collision & Glass - Springfield / Fullerton Rd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
It took a long time, but it seems as good as new.
Likely to Recommend - 4.0/5.0 -
Everything was good, except for the timeliness of the repair.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fantastic service all around. I especially appreciated the text updates throughout the process. Hospitality on my pickup day was outstanding. While I hope my car is free from damage going forward, I’ll come here again if my vehicle needs body work. One point of improvement that I can recommend is using my name instead of my husband’s. I crossed out LtCol everywhere on the paperwork and put my own name in its place but all the messages came addressed to him, to include this survey. We hold our finances jointly and the car is in my name.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Outstanding communication and quick, excellent service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and great communication on status
Customer Service - 5.0/5.0 -
Kate was wonderful!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The people were friendly and the employee who managed the process was outstanding. She always kept me in the loop and delivered my car to me earlier than expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team was GREAT! I was informed about the progression of the work on my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Really appreciate the SMS updates, and the friendly and professional staff at the service desk. Akash (apologies if I spelled wrong) the assesor assigned to my case was knowledgeable, professional, and friendly, it was a great experience all round.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, courteous employees- and saved us money.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kate is excellent
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great team, very professional, very friendly. Everyone I interacted with provided great customer service.
My Experience - 5.0/5.0 -
Thank you for the great work
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and easy process
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciated the regular update on the progress of my repairs. Prompt service. Answered all my questions. Repair looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kate was so informative and professional. I knew every step of the process via regular communication. The van looks great. I will definitely recommend you to other in need.
Customer Service - 5.0/5.0 -
See previous comments
Returned Clean
My Experience - 5.0/5.0 -
I am highly impressed with the customer service & the repairs performed that got completed in record time. A special shout put to Dan !! Thanks a lot to the entire team at the Gerber Collision.