Gerber Collision & Glass - Springfield/St Louis St
Gerber Collision & Glass - Springfield/St. Louis St. offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Happy with service and glad customer friendly like St. Louis was
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was pleased with the customer service and quality of work. Glad it seems the new owners will pick up where St Louis left off. And pleasantly surprised by Shelter Insurance and the service given .
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Clean interior and exterior as well as a great job done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Promises made. Promises delivered
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Promises made. Promises delivered
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Work was done in a speedy fashion. They stayed past to let me get my truck on Friday. Everything seems to be good from what I can see so far.
Likely to Recommend - 5.0/5.0 -
Very friendly and helpful
Repair Quality - 5.0/5.0 -
Repaired truck quickly. Kept me regularly updated on what was happening. Made an exception on my behalf to stay a bit after closing time, due to a error with insurance company so I could get my truck, which was appreciated. Truck windows were also cleaned.
Customer Service - 5.0/5.0 -
Very friendly and helpful
Returned Clean
My Experience - 0.0/5.0 -
I am very satisfied with the repairs, but I wish I had been notified before the job was complete that you were only replacing one headlight cover. I would have been glad to pay for the replacement of the other one.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
I would have been perfectly satisfied had I known you were only replacing one headlight cover. Had I been notified prior to it being finished. I would have paid for the 2nd one. I’ve already responded to one of these surveys.
Customer Service - 4.0/5.0 -
Same
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
did find the text message annoying as told me extra days till car ready
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jon Barngrover is a winner. His ceaseless efforts dealing with the adjuster(s) and always returning my phone calls was the best I’ve ever experienced. His efforts alone made me feel I was treated like family. Thanks Jon.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent work and done in estimated time. Also cleaned the vehicle inside and out which was not expected. Everyone contacted was very friendly. Will definitely recommend.
Likely to Recommend - 5.0/5.0 -
I went on recommendation of my insurance company but I would definitely refer them on my own.
Repair Quality - 5.0/5.0 -
Repairs were exellent; everything was repaired with quality parts and installation.
Customer Service - 5.0/5.0 -
Everyone I spoke to was personable and helped explain things I needed to know.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They made the process quick and easy. They were very responsive and easy to contact for questions. The repair work was excellent and they had my car back to me in beautiful condition and sooner than expected!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was awesome! Repair was done quickly, the staff was friendly and responsive, and the whole process was easy! Added bonus, they also cleaned the car!
Customer Service - 5.0/5.0 -
Very friendly and communicative!
Returned Clean
Likely to Recommend - 5.0/5.0 -
My daughter already referred her roommate to Gerber!
Repair Quality - 5.0/5.0 -
Gerber was great to work with. I received frequent calls from them with progress updates. Their customer service was fantastic! The staff was very helpful and super friendly. The car was returned to us in great condition with a bonus of the inside being completely spotless as well.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I really liked that you kept me up to date through text. Done on time and got me in quickly
Customer Service - 5.0/5.0 -
friendly, listened and let me know all they did to repair