Gerber Collision & Glass - Sulphur

4.9 (827reviews)
99%
4105 E Napoleon St,  Sulphur,  LA  70663

In operation 81 years, 4 years at this location.

Gerber Collision & Glass - Sulphur offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (827)

Likely to Recommend

Repair Quality

The quality of the paint job is excellent. Especially with the 4 different colors so close to one another.

Customer Service

No negative comments

Returned Clean

Likely to Recommend

Excellent work

Repair Quality

Great work. Got car back in perfect condition

Customer Service

They kept me informed of the progress made

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Repair Quality

Customer Service

Returned Clean

My Experience

Very fast service and my car looked brand new when they were finished!

Likely to Recommend

Repair Quality

Fast service! Car looks like new!

Customer Service

Very friendly

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Awesome service

Repair Quality

Customer Service

Very nice people

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Very satisfied

Returned Clean

My Experience

Great service and employees.

Likely to Recommend

Repair Quality

Great customer service and work.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Interior was filthy, sanding dust was thick on everything inside. Cigarette buts were found on the back floor board and in the trucks bed along with fresh ashes. Protective clear shields have bubbles and the workers finger prints on the glue side.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

All the folks there were very easy to deal with, very professional. The repair was above expectations.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

The paint doesn't match

Customer Service

Customer service was great until the manager walked out, and the whole experience went to shit.

Returned Clean

Likely to Recommend

Ima tell everyone to go to GERBER COLLISION AND GLASS

Repair Quality

Great people and quality workmanship

Customer Service

Wonderful people

Returned Clean

Likely to Recommend

Very satisfied

Repair Quality

The staff was very nice and helpful throughout the whole process. They keeped me updated every Tuesday and Thursday and finished the repair sooner than projected. I am very satisfied.

Customer Service

The staff was very helpful and nice

Returned Clean

My Experience

Honestly I wish I wouldn’t have even worried about getting my vehicle fixed. If I can’t trust that what’s in my vehicle will be there when I pick it up, it’s not worth it. To be told to “look better” and that they’re not responsible, is a hard lesson to learn. I guess it’s my loss for thinking I could use a local company and trust that they’d take care of what was left in my vehicle. That may be too much to ask for.

Likely to Recommend

I may refer them but will tell them to take anything and everything out of their car. Trust no one. When we choose a company to fix our vehicle we don’t think about having anything misplaced or taken. We expect a company to be honest. I do understand integrity of the customer is also warranted. When we had a call for an asap appointment that opened up, we were more worried about getting our vehicle there than making certain every item would be taken out. While also being under a tornado warning. I had full trust that everything would be in there. I left 600.00 worth of sunglasses in my car and wasn’t worried about them. So I had trust, but now I know that things happen and must take everything out. Which honestly adds added stress to any repair. As I hope to never have to use a collision repair company again, if I did, I would know that my car would be fixed well, but I would be hard pressed to trust anyone with any items of value in it, which is unfortunate. The watch was so important to me because it wasn’t mine, if you’d notice in the video, I didn’t even look at my bumper. I went straight for the watch. Communication was good, texts were good, being informed was good, repair looks good. I like that there’s no smoking in the building anymore as well.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I particularly appreciated the weekly updates on the status of my car repairs.

Customer Service

Returned Clean