Gerber Collision & Glass - Sumner (WA)
In operation 85 years.
Gerber Collision & Glass - Sumner offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Truck looked great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
I mean, they did a pretty good job with the repairs. It’s what they broke and did not repair during my vehicles. Stay at their shop that I am dissatisfied with.
Repair Quality - 3.5/5.0 -
They messed up my key fob. I haven’t heard back from them after letting them know.
Customer Service - 3.5/5.0 -
Same reason as before
My Experience - 5.0/5.0 -
I was beyond satisfied. Everyone was very nice and accommodating, pleasant and professional. They followed through with all communication! The work on my vehicle was beyond amazing. The car was washed and cleaned inside and out. Thank you!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job fixing the dents. Paint perfectly matched the rest of the car
Customer Service - 5.0/5.0 -
Very prompt with answering questiin and providing updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication was great. I really appreciate the consistent phone calls and text messages and emails regarding the car. And the team was great overall. Very satisfied thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mick the estimator was great, very accommodating and knowledgeable. Alex was so fun to deal with on updates, great communicator and fun personality. Would highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very kind and polite, the staff did an outstanding job giving us a breakdown on the time frame and what needed to be done, they called every time there was an update which I appreciated, outstanding customer services!!!!
Likely to Recommend - 5.0/5.0 -
They did an amazing job
Repair Quality - 5.0/5.0 -
Car looks brand new.
Customer Service - 5.0/5.0 -
Very kind and polite
Likely to Recommend - 4.5/5.0 -
Good quality work
Repair Quality - 5.0/5.0 -
Good paint work and repair
Customer Service - 4.5/5.0 -
Good service and follow up on status of repair