Gerber Collision & Glass - Tempe/University Dr

4.8 (2,933reviews)
97%
2100 W University Dr,  Tempe,  AZ  85281
See Photos
Instant Estimate
Book Appointment

In operation 85 years, 13 years at this location.

Gerber Collision & Glass - Tempe/University Dr offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Call
Email

Reviews (2,933)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with many noting that their vehicles were restored to like-new condition or better than before their accidents. Repair quality received high marks, with numerous customers expressing amazement at the flawless results. Communication was a standout strength, as customers appreciated regular text and phone updates throughout the repair process. Timeliness was another highlight, with many vehicles completed ahead of schedule. A few customers noted areas for improvement, including occasional miscommunication on pickup dates, minor alignment or fitment issues upon completion, and delays in receiving promised callbacks. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop to friends and family.
AI-Generated from reviews written in the last 12 months
Select to learn more
"they went above and beyond, my car door looks better than it did before my accident"
"... happy with the work done on my vehicle. It has been restored to the condition it was in when I saw it on the dealership lot. Finally I appreciate the peace ..." Read more
"Gerber Auto Repair is outstanding in their work, customer communication and attention to detail. The repair work was excellent."
"Not sure why they tried buying aftermarket part, trying to save a few bucks but ended up having to redo the work anyways saying ..." Read more
"The bumper is not the same color as the body. I was promised that it would be a perfect match."
"... had an amazing experience at Gerber collision! They had my car finished sooner than expected and they detailed it for me and refilled my tire pressure. They turned ..." Read more
"Repair took less time than expected helped me save money on rental car. Everyone there was very courteous ..." Read more
"It was definitely ready way before the promise time. Excellent Job we'll done."
"They told me it would be ready three times and I went to the store three separate occasions."
"... unable to see that there ever was any damage, and timing for completion was exactly when estimated. Received daily updates which were helpful too. Overall ..." Read more
"I appreciated the constant communication I received from the team. From scheduling drop off, to updates on progress, ..." Read more
"... between myself and the company was amazing. They provided me with progress reports 2 times a week. They walked me through the needed repairs and confirmed ..." Read more
"... better than before. It was quick, painless and I was kept up to date every step of the way. Will definitely be coming back if I find myself ..." Read more
"They sent me regular updates as to where they were in the process and when the car would be done."
"... would recommend this company to everyone! They are professional, considerate, and great communicators!! I cant say enough about how awesome my experience ..." Read more

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

My bumper looked brand new after the repair. Very glad Lexy was able to maintain manufacturer parts.

Customer Service

I had a great experience with Lexy and Ashley. They kept me informed about the status of my vehicle. My vehicle was ready when promised.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

No

My Experience

My Experience

Through every setback, they kept me informed of the adjusted timeline for completion. They went out of their way to accommodate my need for a rental car that went way beyond the insurance company’s policy limits.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

My truck, which I had subjected to rear-ending a very substantial trailer hitch, came back looking like new. I was very happy with about that, because I really preferred to keep it and not have to replace it. Don't really know what more to say; the team were all friendly and helpful and they did a beautiful job. If anyone ever asks me for a recommendation now, I have one I can give them with confidence.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The easiest repair ever! All the paperwork was ready and fully explained. Job was completed ahead of schedule and the work was perfect! Thank you Ashley!

Likely to Recommend

Repair Quality

Everything was perfect. Ashley was great

Customer Service

Great

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Amazing repair work and a great experience!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Recommend

Repair Quality

Very service

Customer Service

Definitely recommend

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The staff is great

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent service, great communication during the entire process. Convenient and efficient.

Likely to Recommend

Repair Quality

Customer Service

Great job. Friendly service.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Great job.

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Great job by Gerber Collision! I would recommend them to everyone!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 2,933

Nearby Gerber Collision Auto Body Shops

Auto body shops nearby

view more shops in: Tempe  |  85281