Gerber Collision & Glass - Temperance

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0 -

Good, but reflection shows uneven final line.

Customer Service - 5.0/5.0 -

Communication was often but inaccurate

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Nothing but good to say about the good job you did on my truck it looked fantastic keep doing what you’re doing you guys all did a great job thank you very much

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

I think repair was done well. I appreciate that the GENERAL MANAGER took charge of the process. He seemed customer service oriented. The road off Lewis to the facility needs to be repaired. A number of pot holes that the county could repair so people don't mess up their alignment.

Customer Service - 5.0/5.0 -

Again I'm very satisfied with the General manager. Also a younger man who first did the appraisal seemed very customer service oriented and knew his cars.

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 3.5/5.0

Customer Service - 4.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I'll send everyone ik needing work to Gerber

Repair Quality - 5.0/5.0 -

I am jus sooo happy with the work these guys did on my car.

Customer Service - 5.0/5.0 -

Shelby and John were very helpful explaining the different processes. Thank you both

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Easy to work with and finished earlier than expected. Touch up looks flawless

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Thank You to all that had a part in the repairs of my truck... That’s my Baby and they did a Excellent Job from Start to Finish!

Repair Quality - 5.0/5.0 -

I’m not a professional but from a simpleton’s perspective you wouldn’t even know a tree limb dented my roof by the top of the doors of my truck. I looked it over pretty well!

Customer Service - 5.0/5.0 -

Got my truck in right away for repairs and explained the process before hand. Then when I picked it up they came out and explained all the work that was completed. On top of that Shelby swept the tree debris out of my bed of my truck! She didn’t have to do that but she insisted it was no problem.... Great Service!!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 1.5/5.0 -

Bodywork portion of repair was satisfactory, paint totally unacceptable.

Customer Service - 0.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great service, work is superb, car was cleaned. Couldn’t be happier! Thanks!!

Likely to Recommend - 1.5/5.0

Repair Quality - 4.5/5.0 -

Looks fine

Customer Service - 4.5/5.0 -

I believe my grill was not new, I called Johnathan and reported this inviting himbto check it out as Gerber collision charged you for a new one.

My Experience - 5.0/5.0 -

Good job thank you

My Experience - 5.0/5.0 -

?????

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Nothing

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great Customer service

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

It was such a nice experience to deal with Shelby. Her professionalism and sincerity with my concerns and satisfaction was both refreshing and set Gerber apart from others I have dealt with. You're repair team also does fantastic work. I am extremely satisfied with the experience and will recommend Gerber to others.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

Some very minor ripples remain..

Customer Service - 4.5/5.0

Returned Clean