Gerber Collision & Glass - Temperance
In operation 85 years, 7 years at this location.
Gerber Collision & Glass - Temperance offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely would recommend.
Repair Quality - 5.0/5.0 -
Services were done perfectly.
Customer Service - 5.0/5.0 -
Very professional service. Services were done correctly, and quickly. I was kept in the loop the entire time.
My Experience - 5.0/5.0 -
The front staff is extremely friendly, helpful, and knowledgeable. Their work with Enterprise made rental an ease. They returned our car to us in better shape than we had left it, vacuumed and cleaned, and of course fixed! Makes us look forward to another accident... on the other hand, maybe we will just stop by and say hello 👋🏼 FIVE STAR SERVICE. ⭐⭐⭐⭐⭐
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car came back in better condition than we dropped it off, clean interior. Completely satisfied with the repairs. Looks great.
Customer Service - 5.0/5.0 -
Already completed one of these..... 100% satisfied. Competent, compassion, and professional staff. Would definitely recommend.
My Experience - 5.0/5.0 -
They were fantastic to work with! My car was done five days earlier than their initial prediction. Super easy with rental car transport too. Very grateful for their communication and quick, quality work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Friendly, communicative, spoke with managers just as much as front office. I’ll be taking my car back there for any body work I need done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Everything looked great when I got the car back. I was satisfied
Repair Quality - 5.0/5.0 -
They found all the problems my accident caused. They took a little longer than expected. But I was glad they took the extra time to fix everything correctly.
Customer Service - 4.5/5.0 -
Good and friendly service. It's nice to be able to return my rental back to the collision shop instead of going back to the car rental place
Likely to Recommend - 2.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
Everyone that worked there was very friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Every time
Repair Quality - 5.0/5.0 -
You guys did an incredible job. Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 0.5/5.0 -
They let me drive out of there without being told that my car was stuck in limp mode (only able to go max speed of 45mph). Upon discovering that I drove my car straight to the dealership for the recommended necessary alignment and the dealership informed me that the tire hadn’t even been properly tightened on and just the drive there had damaged the rotor and wheel bearing so badly that I now need to RE-REPLACE them again. The dealership also informed me that the battery was completely dead- and was baffled to the fact that you guys had just put in a brand new battery (at the high cost of $229!) the night before! The dealership also informed me that my emergency brake wires were cut ( not broken/frayed or rusted but newly CUT) without my knowledge and that is over $1600 to repair 😡 I did tell Red on the phone only to do that back tire repair- and that I did intend to remove the ceiling airbags that deployed myself and didn’t plan to fix those. But they cut them out themselves without telling me and in doing so triggered major electronic system failures that are now very costly to me. All in all- I’m out $3600 and now my car is Worse off than before I took it in there. Next time I’ll spend the money and go directly to the dealership who actually knows all the in and outs of dealing with a German engineered diesel car.
Customer Service - 0.5/5.0 -
Very little communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I think it is too soon to know if the repair is perfect.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I have never worked with an automotive company that has been so on top of giving updates by phone call. Your entire team was so attentive and great with communication and we will definitely be back if there is ever a need in the future as well as recommending to all of our friends and family.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like a very good job. Was cleaned up, inside and out.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a beautiful job, thank you
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
Very good would do it again