Gerber Collision & Glass - Temple

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Everyone there was polite and helpful. They completed the repairs a week earlier then expected. Everything looked excellent on the repairs.

My Experience - 5.0/5.0 -

Tino took good care of me. I was informed about my car twice a week and I love that. I love y'all work great job thank everyone.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

This is the second time we’ve used Gerber. They are quick, communicate very well and most importantly, do great work. Our VW Tiguan looks like new. Thank you!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Did great work. Everyone from beginning to end was very attentive to what needed to be done and the communication was top notch

Customer Service - 5.0/5.0 -

See previous

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Thank you very much

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They have done an amazing job

Customer Service - 5.0/5.0 -

They are very service oriented and very helpful and answering all questions

My Experience - 5.0/5.0 -

Fantastic and perfect customer service 5 star guarantee

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 3.0/5.0 -

I really do struggle with the communication. Multiple times even when I called it sent me to a national robot. Could not reach a live person

Repair Quality - 3.5/5.0 -

Service was great, communication was not good at all. I had to call to find out my parts were not in, then had to make weekly calls to get any updates. I even requested updates.

Customer Service - 3.5/5.0 -

Service was great, communication was not good at all. I had to call to find out my parts were not in, then had to make weekly calls to get any updates. I even requested updates.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very good

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Gerber Collision was extremely polite and Courteous from the first phone call , they greeted my wife and daughter and with top notch professionalism, they did an outstanding job repairing our Tahoe and kept me updated throughout the process, The repair was completed in a very timely manner and the warden(wife) is extremely happy with the repair thank you Gerber Collision

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Thank y’all so much for not only doing a great job repairing my vehicle, but y’all also heard me out and made sure it got done in time before I ran out of the limited rent-a-car money. Thank you Mark for being patient with me and answering all my questions.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Brought my car in for an estimate which was done by Mark. He quoted me a fair price, and a 2 and a half week time frame. Picked up my car today, and it looks amazing! It was actually completed in 2 weeks, and a little bit cheaper than the price I was quoted. It was truely a pleasure to work with Mark, and also Kasey at the front desk! ⭐️ ⭐️⭐️⭐️⭐️

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My car was ready on time, and actually cost a little less than then the estimate, which was a pleasant surprise!

Customer Service - 5.0/5.0 -

Both Mark and Casey were always a pleasure to deal with, and extremely patient with my many questions. 🙂

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 3.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean