Gerber Collision & Glass - Temple
In operation 81 years, 4 years at this location.
Gerber Collision & Glass - Temple offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I had a really good experience with the entire Gerber team! The receptionist was very sweet and helpful. I came in nervous not knowing what to expect and she made me feel very comfortable and content with my experience, especially with this being my first wreck. I really appreciate Michelle for lending me a hand to the rental car place, when things didn’t go as planned, she immediately helped me and offered me a ride to work. This is how it’s supposed to be done, they set the standards for other collision places. If I ever need them again, they will always be the first one I call! Highly Recommend…
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I know that you guys work and try to save money for the insurance company, but there were things that could have been done. There are still scratches on the vehicle from the tree branch that should have been taken care of at the same time. The big scratch on the tail gate is still there, along with other scratches around the sides. I also noticed that the rubber on the drip part of the roof was only changed on one side. It is real noticeable and looks terrible. I am going to run it over to Temple Toyota and see what can be done about getting the rest done. I will get with USAA tomorrow to let let them my plans.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were so kind and made a hard process so much easier.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Because of the money.
Repair Quality - 3.0/5.0 -
I should not have had to pay $1640. The insurance people were to pay 100%. I was told that by Chad Hall the adjuster. I had no idea I would have to come up with that much money on the spot!
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Vehicle looked great and was done in a very timely manner. Could not be more satisfied.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Overall, after everything, everyone did a very good job. Even though there was a small hiccup, y'all took it back in and got it taken care. I really appreciate everyone working at Gerber in Temple.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Just like if I drove it off the dealership lot whenI bought it. A little scuff mark and they took it back in and buffed it out all within a minute. My go-to collision center. Thank you Gerber.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The automated messages were a little off, but overall an amazing experience it felt like being around family who enjoyed your company and well being. Thanks Rebecca for keeping me in the loop and guys for making my car pretty again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very down to earth people,very courteous and keep you updated on their progress on your vehicle! Glen knows the business very well!
Customer Service - 5.0/5.0 -
Very professional!