Gerber Collision & Glass - Tyler/Old Jacksonville

4.9 (150reviews)
97%
5005 Old Jacksonville Hwy,  Tyler,  TX  75703

In operation 85 years.

Gerber Collision & Glass - Tyler/Old Jacksonville Hwy offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda

Reviews (150)

My Experience

Very professional

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Very good left my vehicle in perfect condition just forgot to plug in my bass but left the car perfect and clean and great feed back

Customer Service

Returned Clean

My Experience

I picked my car up yesterday. It was several days earlier than I expected. The repair looked perfect. My car was thoroughly cleaned and ready to go. They were very helpful with my rental. I am very satisfied!

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Repair Quality

Customer Service

My Experience

Did a great job!

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Repair Quality

Customer Service

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Repair Quality

So far no problems

Customer Service

My Experience

The staff is very professional and polite. I have absolutely no complaints.

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Customer Service

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Repair Quality

Customer Service

My Experience

From the first call, appointment, assessment, completion, all were pleasant, polite, efficient! Very smooth job! Thanks

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Customer Service

My Experience

Did a very good job

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Customer Service

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Customer Service

Returned Clean

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Repair Quality

Very communicating and efficient

Customer Service

Returned Clean

My Experience

Great job. Excellent service

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Customer Service

Great service and follow up

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Returned Clean

My Experience

Keep doing what you are doing.

My Experience

Kept me updated on progress, Billy is very professional, and very fast excellent service!

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Repair Quality

Customer Service

Excellent customer service, quality work!

My Experience

Y’all made this unpleasant situation into something much more tolerable - great communication, made me feel like you really were concerned & then to work on Saturday to get my Jeep back 2 days earlier that the last estimate was far above any other body shop experience in my life! Thank you again.

Likely to Recommend

I am already doing so & will continue!

Repair Quality

More than just “satisfied”, I am a confirmed customer for any future needs that might arise! It is rare to get such supportive service in today’s world, from every single employee down the line - all went out of their way to insure this part of this inconvenient experience was as good as it could get. I can’t recommend Gerber enough to any who need their services - you won’t regret it!

Customer Service

See first note

Returned Clean

My Experience

Their customer service was wonderful. They made sure I was updated on everything. I will recommend them to everyone.

Likely to Recommend

Repair Quality

Welcome work and customer service

Customer Service

Wonderful customer service

Returned Clean