Gerber Collision & Glass - Verona (Wi)

4.9 (1,210reviews)
98%
221 Paoli St,  Verona,  WI  53593

In operation 85 years, 5 years at this location.

Gerber Collision & Glass - Verona offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,210)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting the twice-weekly update calls as a standout feature that provided peace of mind throughout the repair process. Repair quality received strong acclaim, with numerous customers noting their vehicles looked brand new upon return, and paint matching was frequently commended. Timeliness was another highlight, as many vehicles were completed ahead of schedule, which customers greatly appreciated. A few customers noted areas for improvement directly from their comments, including occasional delays, isolated cleanliness concerns such as fingerprints or paint spatter inside vehicles, and requests for earlier notification when repair timelines or costs changed significantly. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to friends and family.
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"... had. They made the whole experience feel easy and my car looks like new again. I would recommend your service to anyone. Thank you." Read more
"Quick repair, quality work and perfect color match. I couldnt ask for a better result."
"Great communication on progress of my car. Very professional and wonderful staff. Did a great job on my car, and gave it back to me clean and vacuumed, ..." Read more
"... good experience working with the team in Verona. Communication and quality of work are always top notch." Read more
"... to end. The online quote, scheduling, car rental, repair, and communication throughout was top notch. Thank you!" Read more
"Very pleased. Looks just like new and it was done 10 days earlier than expected"
"Was ready 4 days early. Amazing."
"Continually pushing the finished date back. I spent exponentially more money on ubers because ..." Read more
"Phone calls needed to be made to try and get it done faster due to needing a car to drive."
"... fantastic -communication was pretty much every other day. Repairs finished ahead of schedule and look fantastic. They also were very accommodating with rental return." Read more
"The repair work looks perfect. The communication throughout the process was outstanding."
"Love that Gerber calls customers every Tuesday and Thursday to provide updates. Great customer service!"
"The work was very well done. Timely communication as to status of repairs was also top notch."
"I received text messages at every step of the process."
"Communication was excellent. Superior work on my car."

My Experience

Pleased with the service, and getting my car back a week earlier than i expected 😊Thank you!!

My Experience

It took a while to get in, but that is understandable. Service was fantastic -communication was pretty much every other day. Repairs finished ahead of schedule and look fantastic. They also were very accommodating with rental return.

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Returned Clean

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My Experience

You guys were great. Amy called twice a week without fail over the months and you handled everything professionally when things didn't go as planned. Thanks team!!

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My Experience

They gave me regular updates and worked seamlessly with insurance and car rental folks. I'm very pleased. Would definitely recommend.

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My Experience

Only wish I had not had to contact your during a time of massive hail damage claims.

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Car looks like It was just driven off the new car lot!

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Will do

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Even painted my hitch receiver.

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Polite, helpful, and respectful with my schedule.

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Was told all week was on time for Friday pickup until mid Thursday it switched to Monday

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Hood is not aligned. Bolt very loose on hood where it connects to hinge. Out of town so had to tighten myself. Tires were over inflated had to let air out and perform release on TPS sensor. Glass on trunk lower seal is not right. Car was not buffed and had white specs on it as well as areas that had residue on it. Hood also has an area where paint appears to have chipped perhaps when installing in corner and a paint run on it.

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