Gerber Collision & Glass - Victor
In operation 85 years, 5 years at this location.
Gerber Collision & Glass - Victor offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
When a problem came up with the insurance company, Pat, at Gerber collision made sure everything was right. I believe Pat went above and beond his duties. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would definately recommend Gerber
Repair Quality - 5.0/5.0 -
Process was very smooth and car looks great!
Customer Service - 5.0/5.0 -
Very friendly and easy to work with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience from start to finish, the folks I encountered at Gerber’s Victor, NY location were professional, personable, informative and helpful, and the quality of the repair and paint was top notch.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Gwen and Pat were amazing! Gwen was super welcoming upon checkin and even helped me out with contact for a rental car. Pat had my car spotless inside when I picked up! That’s superior customer service :)
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic experience!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
You were highly recommended to me by a trusted source. I wasn’t disappointed.
Repair Quality - 5.0/5.0 -
Very helpful
Customer Service - 5.0/5.0 -
Very informative
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Heard creaking sound coming underneath front of car. Mechanic said a "plate" was loose. I still heard sound after picking up car. Wonder if mechanic even drove car after "fixing" it. Took to another shop who tightened bolts on sway bar. Issue resolved.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Pat & Dennis are the best. Great with us over the years.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very happy with service and communication throughout. There was issue getting tires from Gerber supplier but I was able to get them on my own and Dennis was able to put on immediately.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Pat for many years has made my appointments efficiently and promptly