Gerber Collision & Glass - Watauga

4.8 (1,492reviews)
96%
5921 Rufe Snow Dr,  Watauga,  TX  76148

In operation 85 years, 7 years at this location.

Gerber Collision & Glass - Watauga offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,492)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, timely repairs, and proactive communication. Many highlighted that vehicles were completed ahead of schedule, often days or even a week earlier than promised. Regular text and phone updates throughout the repair process were frequently mentioned as a standout feature that provided peace of mind. Staff were widely described as friendly, professional, and knowledgeable. Repair quality received high marks, with customers noting their vehicles looked brand new upon return. A few customers noted minor issues such as paint imperfections or missing items, and appreciated that concerns were addressed promptly when raised.
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"... both me and my vehicle. When I picked up my car, it looked brand new — youd never know it had been in an accident. What really stood out was the consistent communication. ..." Read more
"... Turn around time was far quicker than expected and the repair was immaculate. From finishing the original repair to going above it, shows the dedication they hold ..." Read more
"... amazing! Really friendly, helpful and very quick. My car was beautiful when I picked it up. I love ya'll! I mean I hope I don't have to see ya again but if ..." Read more
"Looks like new after body work and painting"
"Excellent customer service and excellent workmanship and great value I will highly recommend to have your vehicle repaired"
"So appreciative that they were able to get my car done a week earlier than projected. They sent updates throughout the whole process."
"Car was ready 5 days prior."
"Loved the communication! And my car was done quicker than expected. My car looks great! Thank you so much!"
"Very fast turnaround... much appreciated."
"It was ready a week before it was promised."
"... been in an accident. What really stood out was the consistent communication. The timely updates on the repair status gave me so much peace of mind throughout the process. ..." Read more
"... Gerber on Rufe Snow did an amazing job on my car! They kept me informed every step of the way and made the process seamless. I will definitely recommend this team and use them ..." Read more
"Consistent updates — not too many to be bothersome, but consistent enough to where I felt adequately informed"
"Loved the text message updates."
"... to get my car done a week earlier than projected. They sent updates throughout the whole process." Read more

My Experience

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Repair Quality

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Repair Quality

Still slight tilt on the front bumper from my accident, very happy with communication and execution, got my truck done in a very timely manner as well.

Customer Service

My Experience

Excellent work by a friendly and conscientious team. Appreciate the frequent updates and communication.

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Returned Clean

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Nice service

Repair Quality

Everything went well

Customer Service

They very nice people

Returned Clean

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Repair Quality

Chris always does a great job and communicates clearly and often!

Customer Service

Returned Clean

Likely to Recommend

Oh most definitely

Repair Quality

Thank you for taking good care of my car, especially with such a quick turnaround.

Customer Service

Updated text messages made my day

My Experience

Job well done and very satisfy I did like receiving updates on how the job was done and

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

My Experience

Gracias quede completamente sastifecha con la rapidez y el buen trabajo de Gerber collision y feliz cuando cuando me la entrgaron Gracias muchas Gracias x su trabajo

My Experience

On top of it, quick, professional and well communicated.

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Customer Service

Returned Clean

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Returned Clean

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Again I have been extremely pleased with the work I have received

Repair Quality

Second time I had to use your shops service. Both tume extremely satisfied with the work your shop provides.

Customer Service

The two young lady Ihad the pleasure working with, we cheerful, friendly and assisted with my car rental. The young gentleman who did the walk around was very informative of what actions would be happening.

My Experience

Awesome customer service and communication! Did amazing work. Car looks brand new again! Thank you

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Repair Quality

Customer Service

Returned Clean

My Experience

Fantastic experience, team did a great job communicating progress on repairs and was very professional in every interaction! The repairs look great and I’m very satisfied with how everything turned out! This is the second time I’ve had to have a vehicle repaired here and they definitely turn a bad situation into a pleasant experience!

My Experience

Thank you for restoring the car to its perfect look. My wife was soo excited when she saw it arriving to pick it up.thank you all

Likely to Recommend

Definitely!

Repair Quality

Fast and efficient service. Courteous staff!

Customer Service

Polite and easily understands