Gerber Collision & Glass - Watauga

4.8 (1,473reviews)
97%
5921 Rufe Snow Dr,  Watauga,  TX  76148
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In operation 85 years, 7 years at this location.

Gerber Collision & Glass - Watauga offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
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Reviews (1,473)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs frequently described as flawless, immaculate, and making vehicles look brand new. The team received high marks for professionalism, friendliness, and going above and beyond expectations. Communication was a standout strength, with customers appreciating regular text and phone updates throughout the repair process, providing peace of mind. Timeliness was another highlight, as numerous customers noted their vehicles were completed several days to a week or more ahead of the promised date. A few customers noted minor issues such as paint imperfections, a loose mirror, or cleanliness concerns upon pickup, but these were largely resolved promptly. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"... both me and my vehicle. When I picked up my car, it looked brand new — youd never know it had been in an accident. What really stood out was the consistent communication. ..." Read more
"... Turn around time was far quicker than expected and the repair was immaculate. From finishing the original repair to going above it, shows the dedication they hold for their job. Thank ..." Read more
"The team at Gerber Collision on Rufe Snow did an excellent job on my car. It looks great and they kept me informed every step of the way."
"... amazing! Really friendly, helpful and very quick. My car was beautiful when I picked it up. I love ya'll! I mean I hope I don't have to see ya ..." Read more
"Looks like new after body work and painting"
"So appreciative that they were able to get my car done a week earlier than projected. They sent updates throughout the whole process."
"It was way early, really less than a full week!"
"Car was ready 5 days prior."
"Loved the communication! And my car was done quicker than expected. My car looks great! Thank you so much!"
"It was ready a week before it was promised."
"... really stood out was the consistent communication. The timely updates on the repair status gave me so much peace of mind throughout the process. Every message reassured me ..." Read more
"Consistent updates — not too many to be bothersome, but consistent enough to where I felt adequately informed"
"Gerber provided awesome communication throughout the restoration process. Setbacks of time because of freezing weather were ..." Read more
"The whole process was fast and simple always keep me up to date on progress and car looks amazing !!!!!"
"I received a text saying my car was ready and someone would be contacting me when to pick it up. I never received a call and Gerber ..." Read more

Likely to Recommend

Definitely!

Repair Quality

Fast and efficient service. Courteous staff!

Customer Service

Polite and easily understands

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Staff was amazing , and really good at communicating with me , both receptionist at the front desk were amazing , I would highly recommend Gerber collision to everybody

My Experience

So appreciative that they were able to get my car done a week earlier than projected. They sent updates throughout the whole process.

My Experience

Friendly people and better prices

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Job was done in a timely manner so far I am very satisfied with the job well done

Likely to Recommend

Repair Quality

Was told it was going to be done on the 28th and it ended up being the 26

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Very friendly staff, took care of the dent, cleaned inside glass and dash, vacuumed, amazing service! Work was completed when they said.

My Experience

You all did a great job. My car looks great. Will highly recommend you to anyone who needs body and paint work. Keep up the good work.

Likely to Recommend

Repair Quality

You’ll did very good. The car looks great. Thank you

Customer Service

The personnel were very helpful and polite.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very courteous and helpful staff. My car was ready two days earlier than promised. Communication has been excellent.

Likely to Recommend

Repair Quality

Everything was perfect. Kind knowledgeable staff. Great repair on my car and my car was two days early.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Easy to communicate with. Open line of communication. Veronica and Chris were the best!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Chris, Veronica & the rest of the team was amazing! They communicated very well and I am very happy with the work done!

My Experience

My Experience

Likely to Recommend

Repair Quality

Very professional

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was great and my car looks awesome again

Likely to Recommend

Repair Quality

Great service ! Chris and Veronica are the best in managing my expectations and process.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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