Gerber Collision & Glass - Watauga
In operation 85 years, 7 years at this location.
Gerber Collision & Glass - Watauga offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
GO TO GERBER: THEY ARE
Customer Service - 5.0/5.0 -
GO TO GERBER: THEY ARE "TOP GUN" RATED To put it in human terms. If your were 60 you'd look at least 33 to 35 and be 25 pounds lighter and could bench 300 lbs. They are that good. In looks you'd be transformed to look a little like Chris Hemsworth ish, Denzel ish looking. If you were a guy. You be tougher than Patton and faster than the 6 million dollar man. You could sing like Pavarotti, or if you were a classic rocker a little like the CCR lead singer to a bit Steven Tyler ish. In Sci Fi terms your car would be something the Transformer would choose as worthy. It would be up there with Optimus Prime and the rest of the transformers. If their work were were a Fighter jet it would be an F-22 Raptor. In other words it is the best of the best. THey are TOP GUN. FANTASTIC work, "Really customer centered people". You have to at least call and ask for Randy- Amazing knowledge to be so young and breaks down what they are going to do so you know why car body repairs costs what it does and he sets your expectations now and if you are paying out of your pocket, will work with you where he can to lower the cost without compromising the quality. Randy Munguia the General Manager took care of everything - Joanna at the front desk coordinated the rent car, keep me updated, they send text messages to let you how far along they are so there is no guessing when they will be finished. I had some dents, scratches that had been on the car years I alwasy intended someday to fix, that were starting to rust, and some other issues but Randy did more than that even though I paid about a 1K for those repairs and paint, he even polished my haelights and I didn't ask for that nor did he charge me. This is a 2012 Honda Accord LX-P (WHITE) 4 door and I almost thought they repainted the whole thing. They buffed out the paint and with the other work that was done it almost looks like a new car the day I drove it off the lot. If you didn't know better it you'd think it was garage keep and only driven on Sunday's. Even the neighbors thought I got a new car and my wife thought they repainted it. I can only say they will get any business for body work I ever have in the future. The Back Story: I had some damaged caused by a parking stop at a Dental office that was also the location of the property management company. A piece of rebar sticking up caught under the air foil and pulled off the bumper, the underneath cover, and the left wheel tire cover - almost all of the underneath all from one piece of rebar - yeah that's right. I couldn't believe it. I barely pulled over it, I didn't see it as it was at night but trying to back off slowly it just made it worse I think. Their insurance company (Liberty) sent me to Gerber one of the newer collision repair places in Texas. they are a northern based company out of Chicago but the parent company is in Canada. Having only one experience at a collision repair place (Service King (never again) off of Rufe Snow) Gerber is across the street. Go to Gerber.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job and first class service
My Experience - 5.0/5.0 -
Finding a automobile body repair shop to trust is hard and stressful. The team was professional and helpful. They took the time to listen to my needs and went the EXTRA mile to work with me to get the repairs done with my hectic schedule. Job Well Done! Thank you very much.
Likely to Recommend - 5.0/5.0 -
I have already passed the word to my friends about the shop.
Repair Quality - 5.0/5.0 -
I am completely satisfied with the work and professionalism I received.
Customer Service - 5.0/5.0 -
A great team of people that work together with get the job done right.
Returned Clean
My Experience - 5.0/5.0 -
Everyone did an outstanding from start to finish on every aspect...thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service
Customer Service - 5.0/5.0 -
Great job
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Already recommended them to my best friend.
Repair Quality - 5.0/5.0 -
They did an Awesome!!! Job!!!
Customer Service - 5.0/5.0 -
Tremendous staff, very considerate, and efficient.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Randy & Joann and the rest of your Team were great!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was super helpful and extremely nice. The finished product was beyond my expectations. Great people and superior work. Definitely coming back if I need any more automotive paint needs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a fantastic job. They were very polite and explained everything thoroughly.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The service was excellent. They went above and beyond having my car ready quickly, and clean and beautiful upon pick up. I would highly recommend them.
My Experience - 5.0/5.0 -
Very professional and informative. I went away and knew I left my car in great hands it looks beautiful. Thanks for all your help with update I would recommend Gerber Collision to anyone. Thank you Dot Millet