Gerber Collision & Glass - Waterford/Airport Rd.

4.5 (3,487reviews)
88%
1630 Airport Rd,  Waterford,  MI  48327

Gerber Collision & Glass - Waterford offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,487)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Bridget was amazing and professional, as was Nicole and the rest of the staff.

Customer Service

My car was a 2010 vehicle and it was a bit of a challenge to find some of the parts but Bridget kept me updated throughout the process and I had no worries about how well and how professionally done the service would be

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Definitely

Repair Quality

I love my truck, looks great , drive great thank you so much everyone especially you ladies up front Ty Ty Ty

Customer Service

My vehicle looks great drives great, everyone was so nice and helpful especially the ladies up front in the office

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I appreciate the quick turnaround time and communication throughout the process.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They did a great job. Only thing they left dirt in back of by car. It came in from when they had to wait for my gate to come in.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Bridget and Nichole were extremely helpful, professional, and friendly. There were some issues with my vehicle repairs, with the support of management, Bridget was able to correct repair issues in a professional manner. For a situation that could have been ugly, the Gerber team stepped up.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

It took longer than expected to get all of the replacement parts, which resulted in my paying more car rental fees than expected

Customer Service

The customer service was excellent.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Perfect

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Bridget and Nicole were extremely helpful and professional.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

I think perhaps my contact was relatively new at her position, and several ti.es when she said she would call on a certain day, she did not.

Returned Clean

Likely to Recommend

Repair Quality

I had a great experience. Everyone was kind, helpful and professional throughout the entire process. Heath kept me informed every step of the way and always made sure I knew what was going on with my vehicle. They truly went above and beyond to get my car repaired and back to me in a timely manner. I really appreciate their communication, hard work and excellent customer service. I would definitely recommend them to anyone needing collision repairs!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean