Gerber Collision & Glass - Waterford/Airport Rd.

4.7 (3,326reviews)

94%

(248) 674-3191

1630 Airport Rd, Waterford, MI 48327

94%

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1630 Airport Rd
Waterford, MI 48327

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About Gerber Collision & Glass - Waterford/Airport Rd.

See Photos

1630 Airport Rd
Waterford, MI 48327

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Gerber Collision & Glass - Waterford offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Reviews (3,326)

Sort By:
Newest
Rating

3,066 Customers Rated

5 Stars

78.6% Complete

(2613)
4 Stars

7.8% Complete

(261)
3 Stars

1.8% Complete

(61)
2 Stars

1.3% Complete

(43)
1 Star

0.6% Complete

(19)
< 1 Star

2.1% Complete

(69)

Customers say

Overall Customer Satisfaction

Customers are highly satisfied with Gerber Collision's service. Many praise the excellent customer service, quality of repairs, and timely completion of work. The staff is frequently described as friendly, professional, and communicative. Customers appreciate regular updates on repair progress via calls, texts, and emails. The quality of repairs is often noted as excellent, with vehicles looking like new after service. Many customers express they would recommend Gerber Collision to others. The cleanliness of vehicles upon return is frequently highlighted as a positive aspect. While most experiences are positive, a few customers mentioned delays or issues with repairs, though these seem to be exceptions rather than the norm.

Select to learn more

Service Quality
Timeliness
Communication

"From customer service to final product repairs - fantastic work!"

"I very excited how my truck looked and was very impressed how they cleaned up my whole Truck inside and out. ..." Read more

"Excellent service! Wouldnt know car was in an accident. Highly recommend Gerber Collision."

"The staffteam did an amazing job. You can't tell my truck got hit. It look great."

"Such an awesome job, looked great and the end, and kept me updated throughout the process"

"Actually had the vehicle done before the promised date."

"Originally I was told it would take 2-3 weeks. I got it back in 10 days. Outstanding!!!"

"Vehicle was completed a week early, much appreciated."

"It was actually done earlier than first told!"

"Was very on top of updating me when they said that they would, very quick to let me know of exactly whats going ..." Read more

"Call and email updates we re provided. No mystery or wondering on my part. Fantastic!"

"Really appreciate the frequent updates on repair progress and ongoing communication about timeline."

"Terrific communication via email and phone calls."

"I was continuously updated throughout the entire time my car was being repaired. Every day I received a ..." Read more

"Very satisfied! I was updated on progress every 2 days. They were fast and efficient."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"From customer service to final product repairs - fantastic work!"

"I very excited how my truck looked and was very impressed how they cleaned up my whole Truck inside and out. ..." Read more

"Excellent service! Wouldnt know car was in an accident. Highly recommend Gerber Collision."

"The staffteam did an amazing job. You can't tell my truck got hit. It look great."

"Such an awesome job, looked great and the end, and kept me updated throughout the process"

"Actually had the vehicle done before the promised date."

"Originally I was told it would take 2-3 weeks. I got it back in 10 days. Outstanding!!!"

"Vehicle was completed a week early, much appreciated."

"It was actually done earlier than first told!"

"Was very on top of updating me when they said that they would, very quick to let me know of exactly whats going ..." Read more

"Call and email updates we re provided. No mystery or wondering on my part. Fantastic!"

"Really appreciate the frequent updates on repair progress and ongoing communication about timeline."

"Terrific communication via email and phone calls."

"I was continuously updated throughout the entire time my car was being repaired. Every day I received a ..." Read more

"Very satisfied! I was updated on progress every 2 days. They were fast and efficient."

Michelle (Ford owner) reviewed 11/27/25

Friendly service

Kenneth (Jeep owner) reviewed 11/18/25

Front desk was quick and easy process. They also called enterprise to have a driver pick me up so I could get my rental. I was able to drop off my vehicle and get my rental in less than 15mins from walking in the front door. Amazing for me to not have to do any waiting. One of the fastest services if ever seen!

Edmund (Chevrolet owner) reviewed 11/16/25

always have done a quality repair

excellent job

Michael (Chevrolet owner) reviewed 11/14/25

Linda (Buick owner) reviewed 11/11/25

Great company

Amy (Mazda owner) reviewed 11/11/25

Carol (Cadillac owner) reviewed 11/10/25

Lorna Pendell & Rona (Mercedes-Benz owner) reviewed 11/10/25

Thanks for the great job repairing our Mercedes. It was helpful to be kept up to speed with the repairs and timing. Thanks to the whole team.

Gerber did a great job on the repair. The staff kept us informed of the progress.

Adi (Subaru owner) reviewed 11/6/25

Danielle (GMC owner) reviewed 11/6/25

Sarah (Volkswagen owner) reviewed 11/3/25

Kenneth (Chevrolet owner) reviewed 11/3/25

Courtney (Buick owner) reviewed 11/3/25

John (Chrysler owner) reviewed 11/3/25

Brian (GMC owner) reviewed 11/3/25

The tailgate issue could have been avoided, in my opinion, getting my vehicle back to me sooner.

Steve kept me informed.

Andrea (Chevrolet owner) reviewed 11/3/25

John (Chevrolet owner) reviewed 11/3/25

Murray (Kia owner) reviewed 10/29/25

Steve & Michelle were great communicators throughout the whole process…from initial assessment to final inspection/pickup. Steve made himself available to happily answer my questions. The vehicle was repaired one day before promised which was important to me.

Steve & Michelle’s communication using texts and calls was appreciated. They informed me on what was being done and gave me updates on estimated time of completion. Auto looked great.

Anthony (Jeep owner) reviewed 10/29/25

I am very happy with the work done and the time it took!

Very nice people.

Ed (Chevrolet owner) reviewed 10/28/25

We are definitely recommending you guys to all our friends and family already. Hesitated to even mention the small dent because we were so happy with the work!

Great job guys! No complaints here except one small little dent that was missed mid section of passenger side of truck. So tough with all black trucks and varying lighting/sunlight.

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The average cost of auto body repair for a vehicle damaged in an accident in 2021 was $3,790.

Gerber Collision & Glass - Waterford/Airport Rd.

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Gerber Collision & Glass - Waterford/Airport Rd.

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (3,326)

3,066 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0