Gerber Collision & Glass - Webster

4.9 (3,177reviews)
97%
2111 Empire Blvd,  Webster,  NY  14580

Gerber Collision & Glass - Webster offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,177)

Likely to Recommend

Repair Quality

Always a pleasure to work with Bob

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Easy to contact, no fuss with working with the insurance company. We were kept in communication the entire process. Would go back again god forbid we needed to! Thank you for everything!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very good service. Truck looks great. Communication was awesome. Thank you

My Experience

The staff was great....communications were timely and complete. Repair work was done very well

My Experience

Everyone was great!

My Experience

Extremely satisfied by the results of my car repair. I was kept informed every step of the way. Thank you for a job well done 🌟

Likely to Recommend

I was recommended by my family members that were completely satisfied

Repair Quality

Awesome

Customer Service

Returned Clean

Likely to Recommend

Perfect work!

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Everything was good for customer service and quality of workmanship Only thing that concerned me was the length of time to do the work. 3 to 4 weeks is long especially when renting a car I had to borrow a car to keep cost down on the rental

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Good communication throughout the process, quick and easy paperwork, repair period was short/efficient.

Likely to Recommend

Repair Quality

Great communication throughout the process, scheduling and paperwork was easy, repair time was very reasonable.

Customer Service

Great customer service throughout.

Returned Clean

My Experience

Staff was great! I was kept up to date on the status of repairs, what was done, and expected completion. From intake to receipt of my car I was very satisfied. Best of all, I can’t even tell the repair from the original!!

My Experience

I like bed being updated on the progress of my repair. Everyone I dealt with was professional & courteous. The experience was EXCELLENT! Keep up the great work.

My Experience

I had such a wonderful, efficient and well informed experience with Gerber. Dave and the other members of the team were extremely easy to work with and even completed my repair sooner than the expected timeframe. They returned my car in excellent condition. I would absolutely recommend them to anyone looking for reliable, high quality service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The best service ever , Great job great staff.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I am very pleased with how my car turned out! They left the vehicle in nicer condition than it was before the accident. Andrea Bender, Mike Bender, and Bob Knapp all treated me like family and ensured I was clued in throughout the repair process. It was a pleasure to do business with Gerber because of the kind and professional staff previously mentioned. Thank you very much!

Likely to Recommend

Repair Quality

Did an amazing job on my Audi that was almost totaled from an accident. Car looks even better than it did before the accident! Very kind and communicative staff. Huge shoutout to Andrea Bender, Mike Bender, and Bob Knapp for their professionalism and expertise!

Customer Service

Returned Clean