Gerber Collision & Glass - Webster

4.9 (3,217reviews)
97%
2111 Empire Blvd,  Webster,  NY  14580

Gerber Collision & Glass - Webster offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,217)

My Experience

Top rate communication and service. Friendliest and most professional staff I have found last 10 years

Likely to Recommend

The appointment took a while, which was fine, but once they got me in there, it was done quickly. I would rather wait for the appointment and have the appointment early and then wait for the vehicle.

Repair Quality

The staff was professional courteous kept me updated. Best customer service I’ve had in 10 to 15 years. I didn’t even think there was a customer service like this anymore will suggest to all of my friends and family.

Customer Service

I’ve been in customer service most of my life. Very unhappy with most customer service. Gerber has renewed my faith. The customer service is out there.

My Experience

Dave was fantastic. I always use you guys and your quality work combined with great customer service always brings me back. The young lady at the desk was also great! Sorry can’t remember her name.

Likely to Recommend

My partner had her car done prior to mine

Repair Quality

Bob went above and beyond to satisfy any and all concerns that I had. He was very pleasant to deal with. Well done!

Customer Service

Great service and very professional

Returned Clean

My Experience

Thank you for a job well done. Dave was extremely personal and kept me updated as promised. My vehicle had a lot of damage. However, the repair work looks great and you would never know that my car was in an accident.

My Experience

Professional, polite, and hassle.A good experience.

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Repair Quality

Customer Service

Returned Clean

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Returned Clean

My Experience

Thank you so much for getting me in so quickly and for taking such good care of my car. I really appreciate your time, and efforts to get it back to me quickly as well! Thanks again!:)

Likely to Recommend

Repair Quality

Thank you all so much for doing such a great job on my car and for getting it done so quickly!!! I appreciate it!!

Customer Service

My Experience

My Experience

Thank you for being upfront and timely with the repair of my vehicle! I am very happy with the results!

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Repair Quality

Customer Service

Returned Clean

My Experience

My car looks like new ! Thanks !

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Repair Quality

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Returned Clean

My Experience

Keeping me updated on the repairs twice a week made this a positive experience. Thank you!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Returned Clean

My Experience

Dave did a great job keeping me informed throughout the process. The repair looks amazing and I couldn't be happier! Thanks to Dave and the team for a great experience.

Likely to Recommend

Gerber Webster has repaired three of my cars. It is my preferred body shop because of the quality of work, great communication, and people like Dave. He was a great help throughout the orocess.

Repair Quality

Dave and his team did an amazing job communicating throughout the process and the repairs looked amazing! Also, a special thanks for going above and beyond by cleaning my car. It looked amazing! I always bring my body work to Gerber Webster because of the high quality of workmanship and the professional atmosphere. These people take care of you and your car! Please give Dave special recognition and a raise for his work. He is a true asset to the business and should be recognized for creating great experiences for your customers.

Customer Service

Dave and his team did amazing work on my car and provided outstanding communication throughout the process. Gerber Webster is my preferred body shop because of the outstanding service, quality work, and overall experience.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

very friendly! great communication! dave was great to work with as were all the employees i interacted with! thank you!

Customer Service

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Repair Quality

Customer Service

My Experience

Great communication on progress of work. Very accommodating in keeping car a couple extra days until I could pick it up