Gerber Collision & Glass - Webster

4.9 (3,208reviews)
97%
2111 Empire Blvd,  Webster,  NY  14580

Gerber Collision & Glass - Webster offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,208)

Likely to Recommend

I like that they are authorized by my insurance company (State Farm), so they can work together directly, and the extra benefits that go with that (guarantee, etc). For a non-State Farm client, I didn't feel they offered distinguishable or better quality service than a competitor.

Repair Quality

Repair was done well & completed faster than expected.

Customer Service

Staff was very friendly and pleasant. Made an appointment with a specific estimator, but when arrived that person was unavailable/double-booked with a webinar. Had to follow up repeatedly to get the process moving (trying to accept estimate, get ETA on parts, find out if parts arrived as expected).

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My entire experience with Gerber was excellent. Would highly recommend!

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Everything went very smoothly

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Great service total professionalism

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In a heartbeat

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Outstanding service...great ladies at the counter.

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It took 39 days for the repair and I had to make several calls to check on updates. I was told I would hear from Brandon after the estimate of damages despite being told I would hear once it was done. I dropped the car off on a Tuesday am 12/5 and I called I Friday when I still had not heard from them.

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Lindsay was always helpful and checked on the status when I called.

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I was told my car would be ready in 5 days. It ended up being 10 days.

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