Gerber Collision & Glass - Webster

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Rob was extremely helpful and kept me updated on my cars progress. The car came out looking great.

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I was very satisfied with the quality of service I received at Gerber Collision & Glass. Everyone I dealt with was professional, courteous, and helpful throughout the entire repair process. They kept me informed, answered my questions, and did an excellent job on the repairs. My vehicle looks great, and I appreciate the care and attention to detail provided by the entire team. Thank you for making the experience as smooth and stress-free as possible."

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The team at Gerber is friendly and courteous calling me twice a week with updates on how the progress of my vehicle was coming along. When it was time to pick up my vehicle I couldn't have been more satisfied with the way it looked they did a tremendous job and I'm extremely happy that I chose what I considered to be the right collision shop

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The team at Gerber did a fantastic job on my vehicle

Customer Service - 5.0/5.0 -

The team contacted me twice a week until my vehicle was completed

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They were very professional, good communicators and so far, I’m very happy with their services. I would recommend them to friends and return there myself.

Customer Service - 5.0/5.0 -

So far, so good. I’ve Ben pleased with their services

My Experience - 5.0/5.0 -

Dave is a great person to deal with and was very timely and responsive.

Likely to Recommend - 1.5/5.0 -

At the rate of how my car look the answer would probably be find a different shop

Repair Quality - 0.5/5.0 -

After getting my car and really taking a good look at I wasn’t pleased at all I had a covering on my car which got damaged from the fire most of it was taken care of but the door you could see where the covering had bubble up and really see it the paint that was painted on the is a different white I really did expected better from Gerber I had no control of the damage that took place and all I wanted was for my car to be put back as is it made me feel just because Gerber works with progressive they did a very cheap job on my Cadallic

Customer Service - 0.5/5.0 -

Not a good job at all after getting it home and really looking at it it could have been done better

Returned Clean

Likely to Recommend - 5.0/5.0 -

I’d recommend this facility to anyone and everyone!

Repair Quality - 5.0/5.0 -

Everything went well and the staff was awesome!

Customer Service - 5.0/5.0 -

The people were very helpful at every step!

My Experience - 5.0/5.0 -

David was absolute great at his job he would call me to let me know what they are going to be doing with my car. And as for the workers they did an awesome job on my car. Thank’s to u all for doing a great job I would recommend Gerber collision to all my friends. Thank’s to you all

Likely to Recommend - 5.0/5.0 -

I would not hesitated to tell my friends about your shopped. I was so pleased that the car looked great

Repair Quality - 5.0/5.0 -

David was great he keep me up dated on my car which looking really good I would recommend your shop to all my friends

Customer Service - 5.0/5.0 -

They did a great job on my car

Returned Clean

My Experience - 5.0/5.0 -

Customer service was excellent!!! Bob was professional, friendly, and gave me timely updates every step of the way.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I am very grateful for the amazing work that they done to my car. I also am very thankful for the amazing communication they had provided while working on my vehicle.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Outstanding service!! Bob was amazing and my truck looks brand new! Thank you so much for everything!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Bob at Webster was absolutely OUTSTANDING!!

Returned Clean

My Experience - 5.0/5.0 -

I'm very happy with all the work that was done to my Honda vehicle. It looks like when I bought it 2018. I will use Gerber Collision and Glass. If needed in the furture.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I'm recommending this place, Gerber collision and glass if they do the best work on your vehicle, it's very reliable. Happy with my choosing

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Service was great. Quality of work was great

Customer Service - 5.0/5.0 -

Always answered phone calls directly with no phone trees, which I appreciated.

My Experience - 5.0/5.0 -

The whole process was efficient and pleasant - Thank You!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Beautiful job & Dave called me twice a week to keep me updated Great customer service

Customer Service - 5.0/5.0 -

See first question

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Perfect communication. I knew what was happening to my car at all times.

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

David and the rest of the staff were amazing. My car looks great very satisfied.