Gerber Collision & Glass - Webster

4.9 (3,205reviews)
97%
2111 Empire Blvd,  Webster,  NY  14580

Gerber Collision & Glass - Webster offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,205)

Likely to Recommend

Repair Quality

Although Hood said it was repaired and repainted, the dents were pushed out with no painting, and you could still see residual dense

Customer Service

Communication was good, except when I went to pay they said they don’t accept checks but there was a printed sign at the front desk saying forms of accepted payments checksb & credit card

Likely to Recommend

Repair Quality

The staff was extremely helpful and courteous. However, all that needed replacing was the side view mirror assembly. This required a battery disconnect and that's my disappointment. After driving away, I noticed the driver side rapid power window did not work. Went back to Gerber and that required taking the door apart a second time. After that was corrected, then the passenger window didn't work. After that, everything was fine. I would recommend that after any service requiring a battery disconnect, power windows are checked and operational as well as resetting the clock if possible. I will return to Gerber if needed in the future, but was disappointed that simply function checks are not part of work instruction, or they were overlooked.

Customer Service

Same as previously stated.

Returned Clean

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Repair Quality

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Great team 👏 great service very satisfied with the work 👏

Customer Service

Returned Clean

My Experience

Great service

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Repair Quality

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Returned Clean

My Experience

Car looks beautiful. Thank you. Detailed too!

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Repair Quality

Customer Service

Car looks like new. And cleaned inside and out.

My Experience

Dave is the best!

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Returned Clean

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My Experience

Great service and friendly and knowledgeable people!

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Returned Clean

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Repair Quality

Very easy process.

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My Experience

My Experience

They do excellent work and I would definitely recommend them to anyone

My Experience

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My Experience

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Returned Clean

My Experience

Likely to Recommend

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Returned Clean

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Returned Clean