Gerber Collision & Glass - West St. Paul

4.8 (185reviews)
96%
315 Marie Ave E,  West St. Paul,  MN  55118

In operation 85 years.

Gerber Collision & Glass - West St. Paul offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (185)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, frequent and proactive communication through text updates and calls, and timely or early vehicle completions. Repairs were frequently described as excellent, with vehicles returned cleaner than expected. A few customers noted areas for improvement, including missed repairs such as a cracked windshield and car horn, delayed completion dates making alternate transportation planning difficult, and occasional lapses in proactive communication requiring customers to follow up themselves.
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"This was the best service Ive ever had with auto body repair"
"Absolutely satisfied with the service Ive received from Gerber Collision and Glass! They put my car back together ..." Read more
"Awesome customer service and workmanship!"
"Honestly, the car looks better than it did before the accident."
"Great and speedy work. Everyone I encountered was friendly and professional."
"... repaired, and why certain decisions were necessary. That level of communication and honesty gave me a lot of confidence and made the whole experience much less stressful." Read more
"The communication was unbelievably great, Ive never experienced anything this consistent"
"... continue to recommend. The service at the front desk, the level of communication and the work done was beyond our expections!!" Read more
"Great work but not great on proactive comms"
"better communication on the completion date - not just a far-out date so when it's done sooner you can say were done ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Took a bit longer than I expected but Overall, excellent job. And thanks again

Likely to Recommend

Repair Quality

Good repairs and service. Workers were also really nice and easy to communicate with.

Customer Service

Good service and easy to talk to.

Returned Clean

My Experience

Will continue to recommend. The service at the front desk, the level of communication and the work done was beyond our expections!!

My Experience

I appreciated the regular text updates about my repair progress from Isaiah and the open channel for two-way communication.

My Experience

They did an amazing job on my car and Isaiah Thompson was outstanding communicating every detail with the process.

Likely to Recommend

Repair Quality

Awesome customer service and workmanship!

Customer Service

Awesome!

Returned Clean

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Repair Quality

Customer Service

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My Experience

Absolutely and the young man Isaiah was a joy to work with very awesome person. Professional in every way. Give him a raise! Ya’ll Thanks so much

Likely to Recommend

Repair Quality

Wonderful service and customer support

Customer Service

My Experience

Everyone was friendly and the work was completed beyond my expectations

Likely to Recommend

Repair Quality

Great and speedy work. Everyone I encountered was friendly and professional.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Great Quality Work Experience and knowledge! 💯 % Satisfied

Customer Service

Returned Clean

My Experience

Everyone was friendly and helpful! The work done was fantastic!

Likely to Recommend

Repair Quality

The service was great and all employees were respectful and helpful.

Customer Service

None at this time

My Experience

They did a very good job on my truck and they kept me informed on the work.

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Customer Service

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My Experience

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Returned Clean

My Experience

Horrible customer service - great car repairs

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Repair Quality

Customer Service

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Repair Quality

Customer Service