Gerber Collision & Glass - Woodbridge (Va)

My Experience - 5.0/5.0 -

Folks there were quick to respond to calls, questions… Were polite and as appreciative of my bringing my car to them as I was about taking it. Very thorough and high quality of service, and worked well with my insurance company.

Likely to Recommend - 5.0/5.0 -

I have no doubt that Gerber would be the first place I would refer friends and family.

Repair Quality - 5.0/5.0 -

The Gerber team worked well together to give me excellent service.

Customer Service - 5.0/5.0 -

Quick to answer/return calls. Understanding of unexpected circumstances. I did not meet a single person who unfriendly or unwilling to treat me with respect as one of their valued customers.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The car looks great. We would use your service again if needed.

My Experience - 5.0/5.0 -

The communication was great over the phone and via text message with the updates regarding my vehicle repair status. I also appreciated the great customer service from Simeon and the lady at the front desk both were great

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

Not yet satisfied with the repair due to some issues that I was pointed while getting my car While painting there are places that paint splatter in rubber and also middle door seal and there is a big gap between new part that was installed

Likely to Recommend - 0.5/5.0 -

For now I wont recommend to anyone , since quality of repair is really low

Repair Quality - 1.5/5.0 -

There are lots of points out that need to be fixed , gaps between installed parts, sides mirror was some how sprayed that I can’t see back clearly , inside panels there are remaining of paints that was not covered properly while paining , my car is brand new and I’m dropping it back to see since it’s not old and car with long millage , about customer service they are friendly no complain about them and I showed him while getting my car to test and drive

Customer Service - 4.5/5.0 -

Great customer service

My Experience - 5.0/5.0 -

Awesome customer service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Fabulous service. The work was done perfectly and very fast. Simeone was do nice. Great communication. Great repair shop!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job fixing my car. They kept me informed and it was done really fast.

Customer Service - 5.0/5.0 -

Fantastic customer service. They were so nice, called me to keep me informed. Very friendly and professional.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

We had a great experience with the entire team. Simeone and Aydee were especially great to work with. Thanks!

Customer Service - 5.0/5.0 -

Great support from the team

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

staff was very helpful with all my questions and concerns

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Semione and his team made sure my vehicle was in tip top sharp during and after the repairs. I'm totally satisfied, I give him 5 stars out of 5. Highly recommended.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I wasn’t sure what to expect from Gerber when I took my car in, since I was a patron of Ram’s Auto Body (that was at the same location years ago). Ram’s did great work. Needless to say, I was very pleasantly surprised to see that Gerber Collision Repair did a fantastic job repairing my car. The car looks great, and even cleaner than when I took it in. It was like the car was detailed inside and out. I really love the work they did. They kept me informed all along the way, and the communication with the attendees at the desk, Garcia and Simone, were wonderful at keeping me informed. I will highly recommend your shop to everyone that asks for body repair. Thank you for giving me back my beautiful little car!!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Workers are very polite,respectable and the work is fantastic .I wish for them more success and will recomend the store to my friends.thanks

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Awesome people ,good work ,very helpful Pleasure to work with you guys. Ian going to recommend you to my friends

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Fantastic with communication and quality of work!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Always great work! Thank you!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Very good customer service! And the vehicle looks great.

My Experience - 5.0/5.0 -

They were very wonderful, friendly, and helpful people who always kept me in the loop about the progress on my car.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean