Gotham City Collision East Inc

5.0 (1,788reviews)
99%
64-10 Maurice Ave,  Maspeth,  NY  11378

In operation 14 years, 8 years at this location.

We’re committed to the collision industry and to serving you with quality and value. Bring your car in today and see what our commitment to quality is all about! We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We are one of the very few Tesla Approved Body Shops in the New York City Metro area. We are also Nissan Certified, Infiniti Certified, and many other OEM Certifications like Chrysler, Dodge, Fiat, Jeep, RAM and Mopar, GM and Hyundai recognized facility. Please do not hesitate to contact us should you have any questions about our offered services.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • French
  • Russian
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.
I-Car
Rivian Fleet – Vans
Tesla
Volkswagen

Reviews (1,788)

Customers say
Overall Customer Satisfaction
Customers consistently express high satisfaction with the shop's exceptional repair quality, often describing their vehicles as looking brand new or better than expected upon return. The team receives widespread praise for professionalism, friendliness, and making stressful situations feel manageable. Regular text and phone updates throughout the repair process are frequently highlighted as a standout feature. Many customers note their vehicles were completed ahead of schedule, reflecting strong operational efficiency. A few customers noted areas for improvement, including occasional communication gaps requiring follow-up calls for status updates, minor unresolved repair details, and delays due to parts issues increasing rental costs. Overall, the overwhelming majority of customers express strong willingness to recommend the shop and return for future repairs.
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"... Transit 250 was returned in great condition, and the quality of workmanship was clearly top-tier. The team also assisted with the insurance claim, ..." Read more
"... customer experience I've had in the automobile industry. Details, courtesy, focus, expertise. These guys have it all. They went so far above and beyond it became ridiculous. ..." Read more
"Highly impressed with the work and staff. There was no over-spray inside or outside my car and it looked brand new. They even cleaned my car and I later realized they ..." Read more
"... clearly, and delivered exactly what they promised. My car looks brand new—better than I expected! The paint job matches perfectly, and the attention ..." Read more
"... super communicative, empathetic and professional. The repairs they did make my car look like its fresh off the lot—flawless! Highly, highly recommend them to anyone who wants ..." Read more
"... did an excellent job fixing my car like new and was done a head of schedule very professionally done and kept me informed about what was happening would ..." Read more
"To my extreme satisfaction it was actually ready before the anticipated date"
"Vehicle was ready ahead of schedule"
"... work done on our car. Job well done. Issue is the delay in releasing our car due to the part sent was either wrong or damaged resulting in added payment to my car rental. ..." Read more
"It was ready before initial estimate."
"I received regular updates on the progress of my repairs & the work was completed when promised. I was amazed ..." Read more
"... consistently demonstrated exceptional courtesy, coupled with clear and concise communication. While I hope to avoid future circumstances necessitating ..." Read more
"Very nice customer service, outstanding repair job. Updates provided regularly allowing to adjust any plans"
"... explained everything I needed for my repairs. They communicated throughout the process and if a time changed for when it would be done they made sure to contact ..." Read more
"I needed to call to obtain an update on the status of my car repairs"

My Experience

Frank and Chris at Gotham City Collison are the best! After my car accident, they did an amazing job repairing my car—it looked brand new! They kept me updated throughout the entire process and provided excellent customer service. Highly recommend Gotham City Collison for their quality work and professionalism! ⭐️⭐️⭐️⭐️⭐️

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My Experience

It was a pleasure working with Gotham. Very professional people, and I highly appreciate the great customer service. Many thanks

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Returned Clean

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Above and beyond services and hospitality.

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Very helpful and understanding

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My Experience

The time and effort and the care and the cleansiness of cleaning the vehicle I was very satisfied with all repairs

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I was satisfied with the work. The care and the excellence and the results from my experience would recommend them, and I will definitely come back. If I need vehicle repairs again.

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My Experience

It's done so well, it looks like a brand new car.

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My Experience

Job well done to the entire team for making this happen and for all their efforts to make it possible and I hope you can join the team in the future to help make it better and more successful in the future….!

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Kept me informed, the staff was super nice and efficient.

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They were all very professional.

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My Experience

Great job very pleased

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