Graham Body Shop Inc

4.9 (5,722reviews)
98%
4730 Merle Hay Road,  Urbandale,  IA  50322
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Shop AssistantSparkles

In operation 57 years.

Graham Collision is a family-owned and operated business with multiple locations dedicated to serving the needs of our valued customers. We take pride in treating each customer with the utmost respect while providing superior-quality repairs. Our team takes great care to properly and safely repair vehicles, ensuring that every job meets the highest standards of safety and craftsmanship.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
Honda
Hyundai
I-Car
Jeep
Kia
Ram
Subaru

Reviews (5,722)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with repairs frequently described as making vehicles look brand new. Communication stands out as a major strength, with customers appreciating daily text updates, progress photos, and proactive outreach. Timeliness is a recurring highlight, as vehicles are often completed ahead of schedule, sometimes by a week or more. Customers also frequently express delight at receiving complimentary interior and exterior cleaning. A few customers noted areas for improvement, including occasional parts delays, isolated quality concerns, and requests for more proactive communication during longer repairs. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
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"The repair was done super well, from beginning to end. They really paid attention to everything, and it ..." Read more
"... had great team communication. To top it all off, my car looks perfect! I couldnt be happier and am grateful to have found this place for future ..." Read more
"I was losing my mind I was so happy to see how well they fixed my truck! It looks better than it did when I bought ..." Read more
"... pleased I am with Graham collision repairing my car. The car looks like it just rolled out of the show room! They even returned it fully detailed inside! I will ..." Read more
"Great and professional service"
"It was finished ahead of schedule and my 2018 Beetle looks nearly new."
"It was completed far earlier than promised--which was a major plus!"
"Quality workmanship and fast turnaround. They have mastered the art of under-promise and over-deliver. ..." Read more
"Received car earlier than expected."
"Actually ready a day earlier than promised"
"Great communication througout the entire process of the repair"
"Communication throughout the process was great. Im satisfied with all the repairs."
"I really appreciated the regular text message updates, especially the pictures!"
"... The whole process with insurance was made easy and fantastic communication." Read more
"... excellent place to get your cars body work repaired. From start to finish there was excellent communication. My car was done earlier than expected. The staff ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything was great. They did a great job and Faith was wonderful to work with.

Likely to Recommend

We will most definitely will refer you to others and if we need work done in the future we will be back.

Repair Quality

Very pleased with the high level of service and quality of work.

Customer Service

Faith and Stefanie were great to work with.

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My Experience

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Repair Quality

I am very pleased with the timely service received at a fair price. Thank you

Customer Service

Service was great, timely, friendly and for a fair price. If I ever need help again, I will definitely call Graham again.

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Customer Service

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I've used graham 5 times now I think. My whole family uses graham. I recommend it often to people I know

Repair Quality

Everyone was great, the work was fantastic

Customer Service

Tonya was great! When enterprise didn't have my reservation she got me one in like ten minutes!

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My Experience

Great job, we had recently received collision repair with another company. Larry said you all were far superior to the other. We would be happy to refer you to our friends and family.

My Experience

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Repair Quality

Customer Service

Great job!

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My Experience

good job thank you all.

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Repair Quality

Kevin was fantastic. Kept me up to date the whole time and really went out of his way to make the whole experience amazing for me.

Customer Service

Kevin was fantastic. Kept me up to date the whole time and really went out of his way to make the whole experience amazing for me.

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My Experience

Graham always delivers!

My Experience

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Repair Quality

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My Experience

Thank you so much. You not only repaired my car but treated it as your own. A million thank yous to you all.

Likely to Recommend

I encourage anyone that needs vehicle repair to use you!

Repair Quality

Attention to detail was amazing

Customer Service

Fast and friendly. Kept me informed through all stages

Returned Clean