Graham Collision

4.9 (3,378reviews)
96%
355 SE Alice's Rd,  Waukee,  IA  50263

In operation 57 years, 6 years at this location.

Graham Collision is a family owned and operated business with two locations to serve the needs of our valued customers. We have been in business for more than 50 years. Graham Collision combines exceptional skill and auto repair knowledge with the latest in advanced technology and techniques, so that we can provide our customers with a safe and superior quality repair. Here at Graham Collision we care about our customers and their vehicles. We take pride in treating our customers with ultimate respect, to us we think of our customers as family. We try to make the repairs process pleasant and painless, they have already been through enough with the accident, working with the insurance, etc. We communicate with our customers throughout the repairs, as well as explain the repair processes.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
Hyundai
I-Car
Kia
Nissan
Subaru
Tesla

Reviews (3,378)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My husband Truck received extensive damage on the right hand side. We took his truck to Graham collision in Waukee for estimate. They were able to order the parts and had them at their shop within four days. They estimated the truck would be ready in 10 days. We were so happy and surprised they called us and said we could pick up the truck in five days! We drop this truck off on Monday and it was finished on Friday. The truck was badly damaged, but it looks brand new! Thank you so much for the great service!

Customer Service

My husband Truck received extensive damage on the right hand side. We took his truck to Graham collision in Waukee for estimate. They were able to order the parts and had them at their shop within four days. They estimated the truck would be ready in 10 days. We were so happy and surprised they called us and said we could pick up the truck in five days! We drop this truck off on Monday and it was finished on Friday. The truck was badly damaged, but it looks brand new! Thank you so much for the great service!

Returned Clean

Likely to Recommend

Repair Quality

I always go to Graham Collison when I need repairs because I know the job will be done with expert skill and care. I was not disappointed this time either. Not only was my vehicle done with expert care, it was detailed and done ahead of schedule. The entire staff was friendly and took great care to make me feel very comfortable to tell others. Thank you so much for the beautiful job!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Awesome work! Great to work with!

Returned Clean

My Experience

Had great communication and the turn around was really quick and the work done was amazing. The detailing was also very awesome.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Drake was great to work with. He explained things well and answered all of my questions. Appreciated the text updates on the status of my repair. My van looks great!

Likely to Recommend

Repair Quality

Customer Service

Very impressed and appreciated the updates on the status of my van

Likely to Recommend

We've used Graham on a few occassions and have had wonderful results.

Repair Quality

Customer Service

The customer service was EXCELLENT! Drake was amazing through the whole process. He was thorough and made sure I understood what was going to happen as well as kept the cost of the repairs withing our budget. I can't say enough good things!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Did excellent work, but I would definitely tell them about my inside-the-car experience.

Repair Quality

My concern is that I went there for outer body work, and it seems like there was a lot going on inside of my car. I have catchalls on the side of my seats to catch things that fall. The one in the passenger seat was pulled out and on the floor. I also have stuff in the side panels on the inside of my car: tazers and others that look like they were rummaged through. My OMD, I have a magic car diagnostic. It was pulled out and put on the dash. Don't know why we were doing so much inside of my car for outer body work.

Customer Service

The young lady that I dealt with was excellent. Forgive me for not remembering her name.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great customer service. Kept me in the loop throughout the process!

Customer Service

See before question

Returned Clean

Likely to Recommend

Repair Quality

My rating was a 10 until I picked my car up from the body shop. My car was sitting under a tree with tree sap on my car. Had to literally scrub the whole car to get the tree sap off. Ugh!

Customer Service

Returned Clean

My Experience

We are very happy. You even got the job done early! We have used Graham before and everyone is very professional and helpful. Will always use Graham for repairs! Five stars

Likely to Recommend

Repair Quality

Customer Service

Returned Clean