Grand Prairie Ford Inc.

My Experience - 5.0/5.0 -

Rickey was really great

My Experience - 5.0/5.0 -

Muy buenos las personas que me atendieron un 100 exelente trabajo felicidades

Likely to Recommend - 5.0/5.0 -

Exelente

Repair Quality - 5.0/5.0 -

Exelente servicio muy amables los trabajadores un 100 de puntos gracias

Customer Service - 5.0/5.0 -

Exelente

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Tristan kept me updated and gave me reassurance that everything would be done and not to worry about timing and efficiency. He assured me that a rental would not be necessary.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

My truck looks amazing!! Thank you to the entire team at GP Ford!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Ricky was amazing great communication and costumer service

Customer Service - 5.0/5.0 -

Ricky did a great job

Returned Clean

My Experience - 5.0/5.0 -

Very helpful and polite. Job Well Done!!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very friendly and quick service. Thank you.

Customer Service - 5.0/5.0 -

Customer service was great! Friendly

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Very satisfied with the results ! The whole process was flawless Ricky helped me , walked me through the process and was very helpful very informative and direct was open to any questions I may have had as well as helpful in retrieving my vehicle ! As well as Kevin being direct and helpful thank you Grand Prairie Ford !

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I’d like to thank Ricky as he was very helpful and very upfront on how the process was going and brought me comfort to know he was willing to answer any questions given the time great to work with !

Customer Service - 5.0/5.0 -

Customer service was great everyone was super friendly, any grey areas they were will to clear up

Returned Clean

My Experience - 5.0/5.0 -

Excellent service from the Ford Collision Team in Grand Prairie, Tx. From the time I dropped off my car to when I pick it up, the team was courteous, friendly and prompt. They answered all my questions and gave me excellent guidance to get my rental. Richard Morales was very helpful and gave me superior professional service by taking care of my Nissan’s repairs promptly. My car was washed and vacuumed, Richard went far and above giving quality service to the repairs and I would give Grand Prairie Ford 10 out of 10 stars. I would definitely refer my family and friends to GP Ford for any collision repairs.

Likely to Recommend - 5.0/5.0 -

Absolutely, I would definitely refer to family and friends.

Repair Quality - 5.0/5.0 -

Richard Morales is a great service rep. He answered all my questions and was very courteous . He meet me right away, looked at my car, gave me estimated time of completion, gave me rental information and He was so knowledgeable. He finished way ahead of time and called me promptly. I will definitely tell my family and friends of the great experience we had with Grand Prairie Ford and with Richard Morales. The work on my Pathfinders was excellent and I give my whole experience a 10 out of 10 rating.

Customer Service - 5.0/5.0 -

Excellent

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

My first and only recommendation in the DFW

Repair Quality - 5.0/5.0 -

I don't know where to start....the prompt action (day after the accident) was eye catching 😳.....understanding the sentimental value of my car.... was caring 💪❤️...... the precise updates were on point 📆....getting my car back 5 days early saved hundreds on the rental 💰.....and the finished product was PHENOMENAL!!!! 💥🏎💨💨 you guys definitely have a life long human suggestion box in me. Thanks again for taking care of my Girlfriend. She hasn't looked this good in a long time. Awesome job 👏!!!!!!!

Customer Service - 5.0/5.0 -

Great customer service and communication

Returned Clean

My Experience - 5.0/5.0 -

Good service, straight and to the point. Expained well the process & what to expect. Very accessible, and simply nice.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everything came out awesome! Faster than anticipated. Well done Ford!

Customer Service - 5.0/5.0 -

Very nice. No nonsense.

Returned Clean

My Experience - 0.0/5.0 -

Shack in the front on Hwy

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Tristan always keep me informed about my car

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Absolutely. Unless Tristen leaves then I will go there instead.

Repair Quality - 5.0/5.0 -

Tristen Parker, what a saint. Really could not have been more helpful.

Customer Service - 5.0/5.0 -

Tristen Parker, what a guy!

Returned Clean

My Experience - 5.0/5.0 -

Thanks for you service and good attention to the details, thanks