Grapevine Collision Center

My Experience - 5.0/5.0 -

One issue was tire pressure, when I dropped the truck off, all four tires needed air. Whoever took the initiative to air them up payed zero attention to detail. One each 39, 31, 33, 36. I do appreciate the fact they attempted it, but this is just as bad as not having air at all.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

The repair was fantastic, however whoever put air in the tires paid zero attention to what they were doing. The following pressures were noted: 39 (repaired tire/wheel), 36,33,31.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great job guys, Thanks so much

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

We have gone to Five Star Collision in the past but we will be moving to Grapevine for any future needs.

Repair Quality - 5.0/5.0 -

They did a great job and it was done quickly.

Customer Service - 5.0/5.0 -

Everyone was helpful and very responsive.

Returned Clean

My Experience - 5.0/5.0 -

Larry was very helpful and quick at taking care of the car. Grapevine Collision is a trustworthy company and I appreciate your support.

Likely to Recommend - 5.0/5.0 -

Great customer service.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Team was exceptional.

Returned Clean

My Experience - 5.0/5.0 -

Larry was great. He did what he said they would and had my car ready when he said it would be ready. I know it was a team effort and I really appreciated who worked on my car. It looked great!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job and great team. Larry did exactly what he said he would do.

Customer Service - 5.0/5.0 -

Great team!

Returned Clean

My Experience - 5.0/5.0 -

Jesus, Sam and Chris we're wonderful to work with. They were able to get the parts I needed for my repair and completed within a very reasonable amount of time.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I will be happy to recommend to my friends!

Repair Quality - 5.0/5.0 -

Impeccable job!

Customer Service - 5.0/5.0 -

Larry and the team were wonderful to work with. My family and I appreciated how they went out of their way to help us and understand what our vehicles needed.

Returned Clean

My Experience - 5.0/5.0 -

Awesome communication from Jesus from beginning to delivery! Excellent paint n body work! Don’t wish for another damaged vehicle but if it happens Grapevine Ford will get my business! Eddie G

Likely to Recommend - 5.0/5.0 -

The to go place for service

Repair Quality - 5.0/5.0 -

Great service! Quality workmanship! Great communication!

Customer Service - 5.0/5.0 -

Very accommodating and pleasant!

My Experience - 5.0/5.0 -

Excellent work and communication the entire time. Work was done quickly too.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very satisfied with the work completed

Customer Service - 5.0/5.0 -

I appreciate the updates along the way as requested.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Larry and Jesus were great!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Jesus was kind and a great communicator throughout the process. The lady that works the front desk was always happy to help as well.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thank you for the great service and support.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Yes couldn't tell where the damage was done great job thank you

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I am satisfied with the kind of service got for the repair I am happy the way treated as part of this repair

Likely to Recommend - 4.5/5.0 -

I would like to suggest a repair.

Repair Quality - 4.5/5.0 -

I am truly delighted with the exceptional car service I received.

Customer Service - 5.0/5.0 -

I received very good service, and I am pleased with the response I received.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Perfectly done

Customer Service - 5.0/5.0 -

Not enjoying a crash, but the experience of having it fixed at Grapevine Collision was great. Really welcoming, I would say I encountered the Texas friendliness and professionalism I heard about. Best of all was the level of communication and keeping me informed. Thank you

Returned Clean

My Experience - 5.0/5.0 -

Fantastic group of people to work with! Very helpful and informative with all questions and concerns!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The work was professionally done and I am happy with the repairs. What made them stand out was how they cleaned the car before pick up. Paint scrapes were gone! The car, even though it is almost 20 years old, looks so much better than when I dropped it off. A+++ rating!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The work was very professional and done quickly. They even buffed out paint scrapes from before. My car now looks better than it has in a LONG time. I would highly recommend their business!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The process was seamless. The staff is friendly, courteous and attentive. Jesus and his team did a wonderful job. Expectations were managed.

Likely to Recommend - 5.0/5.0 -

I loved the service and work provided.

Repair Quality - 5.0/5.0 -

I am very happy with the service and work that Jesus and his team provided.

Customer Service - 5.0/5.0 -

Highly satisfied with the attentiveness of the staff.