Group 1 Collision Houston
In operation 24 years.
Group1 Collision Center of Houston (formerly known as Sterling McCall Collision of Houston) is a Direct Repair Partner for several major Insurance Companies and will happily work with all others. We specialize in Ford, Cadillac, Buick, and Hyundai, and work on all other makes and models. We provide a Limited Lifetime Warranty on all paintwork and workmanship.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Vietnamese
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Vic was my Service Rep and was Great. Kept me up to date on everything, from estimate, to parts availability, and lastly when job would be completed. Thanks, Vic!
Returned Clean
Likely to Recommend - 2.5/5.0 -
Running through customer's personal information in people's vehicles
Repair Quality - 3.5/5.0 -
Whoever detailed the vehicle went all through my personal information and took things that didn't belong to them
Customer Service - 4.5/5.0 -
Good customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gracias por su atención y su rapidez con la reparación de mi vehÃculo, son los mejores... muy satisfecho
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far no complaints regarding the performance and functionality of the car , Enrique has been very approachable, kind , professional and knowledgeable, he was always willing to answer our questions and provide assistance when needed, we truly appreciate his great service and dedication
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
This is the second time I brought my car to this location for repairs from different accidents.
Repair Quality - 5.0/5.0 -
Looks great.
Customer Service - 5.0/5.0 -
Enrique provided me with proper information and good service.
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
There was some uneven chrome trim repairs needed at time of pickup, but they immediately repaired it before we left. I just feel that it should been detected during the final inspection not when the customer arrives to pick up their vehicle. Other than that I was very pleased with the appearance of my new vehicle.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Will definitely recommend this place.
Repair Quality - 5.0/5.0 -
The team under Enrique Perez did a great body work and made sure everything was complete.
Customer Service - 5.0/5.0 -
The staff always responded and communicated with me in a timely manner.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Exceeded expectations
Customer Service - 5.0/5.0 -
Exceeded expectations
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Bad experience with GP1 Collision. I chose this company because I drive a Ford, and I thought it would be a good idea to have a Ford dealership work on my truck. Unfortunately, the communication and customer service were very disappointing. Enrique never followed up or contacted me about replacing my running boards. Even my Progressive adjuster reached out by email requesting a replacement, but Enrique failed to respond or resolve the issue. Overall, poor communication and poor customer service throughout the process. Claim - 26-695104930
Customer Service - 0.5/5.0 -
Bad experience with GP1 Collision. I chose this company because I drive a Ford, and I thought it would be a good idea to have a Ford dealership work on my truck. Unfortunately, the communication and customer service were very disappointing. Enrique never followed up or contacted me about replacing my running boards. Even my Progressive adjuster reached out by email requesting a replacement, but Enrique failed to respond or resolve the issue. Overall, poor communication and poor customer service throughout the process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Work done was excellent, and completed ahead of schedule. I interfaced with Vince Wallace who was extremely helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communication and regular updates. Enrique is great.
Customer Service - 5.0/5.0 -
Enrique should be commended.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Enrique was fantastic. Work was done very well and on time. Thank you for taking such good care of us
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The collision center was awesome! I worked with Enrique Perez and he was great. Very pleasant, professional and straight forward. He also, kept me up to date every step of the way with constant text updates. The repair and paint job was excellent too! Looks like a new car. Will use again in the future.