Group 1 Collision Houston
In operation 24 years.
Group1 Collision Center of Houston (formerly known as Sterling McCall Collision of Houston) is a Direct Repair Partner for several major Insurance Companies and will happily work with all others. We specialize in Ford, Cadillac, Buick, and Hyundai, and work on all other makes and models. We provide a Limited Lifetime Warranty on all paintwork and workmanship.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Vietnamese
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Mr. Cervantes told me it would take approximately 2 hrs. and like setting a timer at exactly 2 hrs. he handed me the keys and asked me to inspect the repair and if I was pleased with it. Well done. I give it an A+
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Ready on Time?
Yes
My Experience - 5.0/5.0 -
I was pleased with the prompt attention given my car and the quality of the repair that was done. It now looks brand new and is 7 years old.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
We had wanted two other repairs made besides the one being paid for by the other driver's insurer. Since the one made was on the insurance company's tab, Sterling McCall seemed unwilling to consider making the other two. We will have those made elsewhere. Sterling McCall policies show undue concern with insurers over auto owners. Guess what-- we will look elsewhere when purchasing another auto.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Tommy ! was very helpful and courteous . He kept me updated throught the repair process.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Diana (office manager) and Tommy Nguyen went above and beyond my expectations with their customer service. They answered all my questions and made my situation stress free.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Most definitely
Repair Quality - 5.0/5.0 -
I am in love with my car all over again ! Thank you so much I'm so grateful
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
I lost 4 items stolen from the trunk: a box of change($100); flat fix cans; one umbrella from the truck. We left a few things in the car as we swapped car with rental. Something that unexpected happened.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Unorganized. Undependable. Unprofessional.
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.0/5.0 -
At drop off, they couldnt find my appointment and my rep had takrn the day off. Updates were vague and infrequent.
Returned Clean
My Experience - 5.0/5.0 -
Ignacio Cervantes is so gracious and ready to make sure you are pleased with condition of car and service received. I was so impressed THEY CLEANED MY CAR. IT WAS BEAUTIFUL.
Likely to Recommend - 5.0/5.0 -
I already have