Group 1 Collision Houston
In operation 24 years.
Group1 Collision Center of Houston (formerly known as Sterling McCall Collision of Houston) is a Direct Repair Partner for several major Insurance Companies and will happily work with all others. We specialize in Ford, Cadillac, Buick, and Hyundai, and work on all other makes and models. We provide a Limited Lifetime Warranty on all paintwork and workmanship.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Vietnamese
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I am not satisfied the way it was fixed. I have to bring back my car!
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Ignacio Cervantes was my Technician. He was amazing I received emails from him daily letting me know the progress of the work on my vehical. Simply the best service!
Likely to Recommend - 5.0/5.0 -
I already have
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Ignacio went out of his way to make me feel like Sterling McCall Ford Collision was a great choice for my auto repair
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0 -
I have a loose piece hanging from my vehicle, called and will not review or put screw in.
Customer Service - 0.5/5.0 -
Scheduled, wasn't on schedule. Never received updates. Phone messages went unreturned.
Returned Clean
My Experience - 0.0/5.0 -
Asked them to fix horn, twice. They did not. Except for that, completely satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I would say 10 but my horn was not working and I asked twice to make sure they repaired it but that was the only thing not done that I asked for to be taken care of.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My car was not ready when initially promised, it was in shop for 10 days and seems like all work was RUSHED to be done in 2-days and now my car is still having problems with pulling when driving even though service says a "front end alignment was done". I suspect if it was done it was not done properly- the tech should have driven it to check that the problem was resolved. The areas I requested be sure not to miss touch up painting were missed on car as promised. Now I have to take my car back again due to the pulling issue still not being resolved. Why didn't the tech check it out before I picked up the car?
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
the Sterling Mccall personelle were very professional .
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I have fixed two vehicles here at this location and both times my vehicles looked amazing and repairs were completed beyond my satisfaction. Both my 2015 vehicles that had extensive body and cosmetic damage look completely brand new again. The staff is also wonderful. One specific employee has gave me outstanding service. Ignacio Cervantes has gave me exceptional service by following up with me, answering every question I have and especially always having my vehicles ready a week before the estimated date ! Ignacio is a great employee and honestly has given me the best service anyone ever has !!!! I will continue to bring my vehicles here to the sterling McCall ford collision center in the hopes that my service is always amazing and that Ignacio is assigned to any vehicle I bring in, even though my vehicles are dodge and Toyota ! Thank you sterling McCall but mostly Igncacio Cervantes.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Consistent and timely communication throughout the repair process. Making an appointment was very easy and friendly with the front desk staff. Having my car insurance communicate directly with the repair shop took made the entire process much easier on my end.