Group 1 Collision Houston
In operation 24 years.
Group1 Collision Center of Houston (formerly known as Sterling McCall Collision of Houston) is a Direct Repair Partner for several major Insurance Companies and will happily work with all others. We specialize in Ford, Cadillac, Buick, and Hyundai, and work on all other makes and models. We provide a Limited Lifetime Warranty on all paintwork and workmanship.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Vietnamese
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
Overall very good and professional. I think there are supply chain issues with the dealership being able to get parts for repairs, and probably thus same issue exists at any dealership but brings the dealership and automaker brand down.
Repair Quality - 2.5/5.0 -
It took 2.5 months for the parts to arrive. That’s probably not the Sterling McCall’s team’s fault. However I wasn’t offered a loaner car even though I asked via voice mails about one. The staff was nice and professional. The work on the car seems very high quality.
Customer Service - 4.0/5.0 -
I left some voice mails that weren’t returned. Other than that the customer service was superb!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Enrique did an excellent job in a short period of time. I love the work. My car looks brand new again.
Customer Service - 5.0/5.0 -
Great work on the car.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Family and Friends!!!!
Repair Quality - 5.0/5.0 -
Great experience! We are very satisfied with the beautiful job and absolutely recommend Sterling McCall to others.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
so far, so good
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I’m very happy with the service I received. The team was knowledgeable and professional, and my car was fixed much sooner than I expected. I also appreciated Marcos for the daily updates about my car. I will definitely use their services again
Returned Clean
Likely to Recommend - 0.5/5.0 -
Absolutely not!!!
Repair Quality - 0.5/5.0 -
Sterling McCall collision did not take care of my auto properly. I guess the hood of the car looks okay; however, time will tell if the repairs hold up. They took the mud flaps off to paint the car properly that is what I was told. Then all four mud flaps were glued back on. All four flaps are loose and some of the tabs that hold the flaps in place are missing. Caliber is now being hired by Travelers to evaluate the work of Sterling McCall; to take pictures and to send a report to Travelers with their findings. I was told by Miles, the traveler’s appraiser of Sterling repairs that the mud flaps will be replaced - and restored to the correct presentation and functional purpose of mud flaps. At this point I am very disappointed in the manner that Travelers has handled my auto claim. Have not had an auto claim since 2009. Been a 40 year Travelers customer
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great Job! I recommend this shop
Repair Quality - 5.0/5.0 -
I’m satisfied with the job . They fixed it like nothing happened to the bumper.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Drop my service van off with the collision department to repair a dent in a slide door. Marcos was my point of contact, he did a great job with communicating and also fast service I really appreciate it thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good work
Customer Service - 5.0/5.0 -
Timely