Hendrick Collision Center Durham
In operation 24 years, 9 years at this location.
Collision Repair Facility, Bmw Certified, Honda/Acura Certified, GM Certified, Aluminum Certified/Mercedes Certified/Subaru Certified/Working towards Porsche Certification
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
I appreciated the update status of where in the process my car repair was. Brenton was great and Sarah the girl giving the updates was wonderful. The only thing is there is some pitting in the spray painting on the car. However I understand how difficult it is to have an absolute out of the factory on a repair
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The car is pulling to the right. I need to bring it back in.
Customer Service - 5.0/5.0 -
The updates on progress was excellent. Brenton was a great too.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dendi my Estimator has helped me several times always to my satisfaction. She kept me updated through the repair process and was always pleasant.
Customer Service - 5.0/5.0 -
Great work and great staff.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am completely satisfied with the work that Hendrick Collision repair provided. I brought my car in on a Monday and Thursday it was finish, not only finished but to my satisfaction. The customer service was excellent as well. The man Stephen was very knowledgeable and helpful throughout this process. I would recommend Hendrick Collision to anyone interested in repair work to their vehicle. 5 stars
My Experience - 5.0/5.0 -
Service was exceptional!!!
My Experience - 5.0/5.0 -
Great people and service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Dendi was great to work with and my car looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From the start of the process until completion, the service was outstanding. We were informed throughout the process via text and we received calls with explanations of the work. Above and beyond to get the work done. Thank you for a great job.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
A pleasurable experience from beginning to end. The customer service was excellent as was/is the repair on my car. A great experience.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Stephen is very professional and friendly, highly recommended.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
They did a fantastic job of repairing my Honda CRV
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I would never recommend to anyone I sell cars and I will make sure I tell all my clients to stay away go to a more reliable shop
Repair Quality - 0.5/5.0 -
The worst experience by far dealing with a collision shop! Took way too long an even put the wrong brake light on and still tried to give me the vehicle. I would never recommend anyone coming here!
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Brenton is very experienced and repaired my car