Hendrick Collision Center Durham
In operation 24 years, 9 years at this location.
Collision Repair Facility, Bmw Certified, Honda/Acura Certified, GM Certified, Aluminum Certified/Mercedes Certified/Subaru Certified/Working towards Porsche Certification
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 2.0/5.0 -
original repair was done but my driver side mirror was broken in the process and several attempts to replace it have failec. also i have abs and traction control lights on and engine is noisier than before still waiting for mirror
Customer Service - 4.0/5.0 -
only problem is long phone holds when calling to check on status
Returned Clean
My Experience - 0.0/5.0 -
This is the 4th time they left a part off.
My Experience - 5.0/5.0 -
I was treated respectfully and I felt like a priority with them. When there were delays I was notified immediately and although no one wants to get there car repaired due to an accident I know that if it were to occur again, this place will be the first stop for all my needs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
I appreciate that you can receive a text message every day to let you know how your car is progressing. and everyone is very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks great and it was finished a couple of weeks ahead of time to save me money on my rental. These guys were great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Scott was great. Went the extra mile to get my car done quickly and perfectly. Thanks Jeremy Lange
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service and speedy repair. So far, I'm very pleased!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff was wonderful. Service was great. Would highly recommend!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
As a whole I was completely satisfied with my overall process with Hendricks From the beginning appointment to the final pick up with Scott my technician And the emails. To know that I can contact my technician if I need additional Assistance.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
The service was great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
they was very good on repairing my car.
Customer Service - 5.0/5.0 -
everybody was nice and friendly