Hendrick Collision Center Durham
In operation 24 years, 9 years at this location.
Collision Repair Facility, Bmw Certified, Honda/Acura Certified, GM Certified, Aluminum Certified/Mercedes Certified/Subaru Certified/Working towards Porsche Certification
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
You should ask people for their car's name and include it in the emails you send. Such as "your toyota Harvey is ready".
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everybody is so friendly and professional. Thanks for years of service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have always been satisfied with their work
Customer Service - 5.0/5.0 -
everyone is always so friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very satisfied with the service and work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very pleased with the service and work. Thanks
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciated the way Scott kept up with my repairs and kept me informed. By the way, I was coordinating the repairs from out of state.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Scott was very active and caring.
My Experience - 5.0/5.0 -
Excellent job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Rick was on top of everything. he kept me 100% infirmed on the status if my car. I sincerely doubt that you could ever hire someone that had the customer service skills that he possesses. I am certain that I am not telling you anything you don't already know. He's at the two of his profession and should be compensated ss such.
My Experience - 5.0/5.0 -
Great job! Thanks for cleaning the car as well!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car looks great after repair work done on drivers side. Paint matched well. Do have an issue with the remote locking system? Would like for Thomas to call me to discuss. Jerry McKinney
My Experience - 5.0/5.0 -
The repair was great and faster than anticipated. It looks new! The women at the front desk are very nice and helpful. The USAA adjuster was just great too! Thanks so much to everyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My compliments to Scott Falls who went the extra mile to get my job done perfectly
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent from start to finish!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You fixed my car also my husband's car perfectly! Workers were pleasant and nice. Your service was great. I noticed front lady was chewing gum with making big noise. I thought it was rude and very annoyed me. (She was nice though...) When I called and visited you, some workers were hurry also they were not listenning to me. You are very busy so maybe I can't complain.... I will give you 9.8 star!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did great job on my car. Sometimes they forgot take sticky thing on windows ( I think They are tape) workers were pleasant and nice. It was annoyed lady at front desk was chewing gum with big noise. I thought it was rude and they supposed not to do that especially in front of customer.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything went well, car looks great. Scott Falls kept me updated on progress. Very satisfied , thanks. Ken G.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went as I expected. Car looks great, Scott me kept me updated on progress. Very satisfied.