Hendrick Collision Center South

4.9 (4,366reviews)
98%
8901 South Blvd,  Charlotte,  NC  28273
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Shop AssistantSparkles

In operation 22 years.

At Hendrick Collision Center South, our goal is simple: to restore your vehicle to pre-accident condition with precision, transparency, and care. From the moment you walk through our doors, you can expect a customer-first experience built around clear communication and expert craftsmanship. Our team of manufacturer-trained technicians uses industry-leading tools, repair procedures, and OEM-approved parts to ensure every repair meets the highest safety and quality standards. As a certified collision center for multiple vehicle brands, we follow strict manufacturer guidelines—because your vehicle deserves nothing less than the way it was originally engineered. We work with all major insurance providers, but our priority is always you—the vehicle owner. That means advocating for proper repairs, not shortcuts, and keeping you informed throughout every step of the process.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.
Acura
Alfa Romeo
BMW
Cadillac CT6
Corvette C8
Genesis
GM
GM Electric Vehicles
Honda
Hyundai
I-Car
Infiniti
Kia
Lexus Authorized
Nissan
Subaru
Tesla

Reviews (4,366)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with repairs frequently described as restoring vehicles to like-new or better-than-new condition. Communication stands out as a key strength, with customers highlighting regular text, email, and call updates throughout the repair process. Timeliness is another highlight, as many customers noted their vehicles were completed ahead of schedule. The front desk staff and repair specialists are frequently commended for professionalism, courtesy, and going above and beyond. A few customers noted areas for improvement directly from their feedback, including interior cleanliness upon vehicle return, more proactive communication initiation, and occasional front desk coordination gaps. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
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"Absolutely. Calls, emails, texts. Great communication"
"... When I called on Oct 28 it was not ready and the rep said he would check o status and call the next day. He did not call or respond to my text the next day." Read more
"No communication. I never received the emails that were sent out. I feel my contact person should have called to introduce ..." Read more

My Experience

Los pretty good for now

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Returned Clean

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Very communicative, gave frequent updates which were appreciated. Super nice team!

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Returned Clean

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My Experience

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Returned Clean

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I was very satisfied with the repairs done on my Cayenne. I would especially mention the great help and communication with Todd Beaver who kept my updated frequently. That was well appreciated. Certainly, would recommend others to Hendrick Collision center and would return for future body work if needed.

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Returned Clean

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My Experience

Jason Livingston was very professional and helpful. The folks at the front desk were also very considerate and helpful. Really good team.

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Returned Clean

My Experience

Jason and his team did a fantastic job on my vehicle! It was such an unfortunate situation with the accident and everything else I was going through, but Jason kept me posted every step of the way and walked me through any questions that I had about my car or with the process. I also want to mention that the front desk staff that I interacted with were also incredibly kind and helpful. Overall, I would highly recommend Hendrick Collision South.

My Experience

Jon is the best we need more people in the automotive industry like Jon Malave

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Repair Quality

Jon Malave provides excellent customer service very professional

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Returned Clean

My Experience

Your staff made the area of the damage totally unrecognizable. Great job. All sensors are working.

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The entire experience was great. Speedy and done with care.

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Returned Clean

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John was great and very communicative

Returned Clean

My Experience

I had a great experienced getting my car repairs done at Hendrick Collision. John M was awesome to work with and went above and beyond on my experience.

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Returned Clean

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Justin and Jason were great to work with.

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Had some difficulties with insurance and Jason was super helpful resolving the issue.

Returned Clean

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Todd Beaver followed the repair very well, as negotiation of repair cost and work was completed. Well done.

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Returned Clean

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Paint job was excellent and matched the color perfectly.

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