Heppner's Auto Body (Igh)
In operation 70 years, 34 years at this location.
Heppner's Auto Body has been serving the Twin Cities since 1956. We offer complete collision repair and provide our customers and insurance partners an experience that is second to none. We have experienced and motivated estimators and technicians who value the work they complete on each and every repair. Heppner's Auto Body has been family owned and operated for sixty years and we have been trusted by generations of families to repair their vehicles with precision. We offer free estimates, a lifetime warranty, and have rental vehicles available. Choose Heppner's, where quality is never an accident!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
I didn't realize I was getting used parts, the headlight is foggy and the grill is missing the emblem
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would not hesitate to recommend.
Repair Quality - 5.0/5.0 -
I am simply amazed by the paintless repair. Everyone was curious and professional.
Customer Service - 5.0/5.0 -
Very professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Honestly, for similar price points and based on this most recent experience, I would be very reluctant to recommend Heppners over another repair shop .
Repair Quality - 3.0/5.0 -
Overall the work appears to be done well. Melissa at the front desk was no nonsense and was knowledgeable in the process and understood what needed to be accomplished. Unfortunately, the manager, Mason, has a lot to learn about customer service. He was defensive, condescending, and his attitude and arrogance were very disappointing and unprofessional. As a customer, I shouldn’t have to point out things that needed to be accomplished with the vehicle. It was clear he hadn’t even looked at it yet claimed they were finished he was quick to blame other people.
Customer Service - 1.0/5.0 -
Michel at the front desk was very good. But Mason, the manager has a lot to learn about customer service. He was more interested in bragging about how long he’d been in the business than fixing the problems at hand. As a customer, I shouldn’t have to point out damage that needs to be repaired on the vehicle. I was shocked.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Love the job, looks like new, no complaints from me! Everybody was pleasant and easy to get along with!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
The only negative from the experience was the lack of updates on how my automobile was doing. Only one, and that was after 8 days and myself reaching out to initiate the update
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had my bumper fixed and it looks good as new! Thank you!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
Heppners fixed damaged side, then Heppners damaged completely opposite side
Customer Service - 5.0/5.0 -
Constant communication
My Experience - 0.0/5.0 -
Some text messages seemed like the car would be ready in days. The day after a text. I was informed the mechanic was taking the day off. The car does look beautiful
Likely to Recommend - 3.5/5.0 -
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Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
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Returned Clean
Likely to Recommend - 5.0/5.0 -
customer oriented
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
quick and called when done
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
I spoke to someone about the alinement being off after someone hit it and it still had a bit of a weird sound still when I turn the wheel but everyone I spoke with was very kind and I appreciated all the updates
Customer Service - 4.5/5.0 -
Great people
Returned Clean
Likely to Recommend - 5.0/5.0 -
I was thrilled with my experience here.
Repair Quality - 5.0/5.0 -
My whole experience was great from start to finish. The staff was really nice and listened to my needs. They work directly with my insurance and handled communication with the rental car company so the process was smooth and simple for me. I have never had a more stress-free car situation! Highly recommend Heppner's.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy Highly recomend you to friends and family. THANK you from Kate and Bob...