Hertrich Collision Center of Dover
In operation 7 years.
Welcome to Hertrich Collision Center of Dover! We’re proud to continue delivering the Hertrich Collision experience at our Dover location. Designed to serve the community, our state-of-the-art facility is fully equipped to repair all makes and models of cars, trucks, and SUVs with precision and care Our team of highly trained, I-CAR certified technicians uses the latest repair technology to ensure every vehicle is restored to pre-accident condition. From minor repairs to major collision work, you can count on quality craftsmanship and attention to detail at every step. For more than 60 years, the Hertrich Family has built its reputation on trust, integrity, and exceptional customer service. That same commitment drives everything we do at our Dover location by putting your safety, satisfaction, and peace of mind first. If this is your first visit, we invite you to explore our website at www.hertrichcollision.com to learn more about us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0 -
I would recommend , and I would share my experience
Repair Quality - 4.0/5.0 -
It took a little longer ( 7 days , with holiday included in the 7 days) than originally scheduled …. The work looks good … we will wait and see how it holds up … the work is guaranteed
Customer Service - 4.5/5.0 -
Again the scheduled completion time had to be adjusted
My Experience - 5.0/5.0 -
Professional job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
A great job 👏
Repair Quality - 5.0/5.0 -
Great Job
Customer Service - 5.0/5.0 -
completely Satisfied
My Experience - 5.0/5.0 -
Brittany was very helpful, and she kept me informed on the progress! Everyone I dealt with was pleasant and informative.
My Experience - 5.0/5.0 -
The entire team at Hertrich Collision was professional, helpful, & friendly. They made an inconvenient situation as smooth, painless & pleasant as possible - even completing my repairs earlier than originally quoted to me. If needed, I would certainly return to Hertrich Collision for any future repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was professional, friendly & informative!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Friendly professional staff. Very timely updates. Highest quality work.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you so much to the folks at Hertrich Collision Dover. I bought my Explorer from your dealership and when it got banged in the back I bought it back for you guys to fix. Job well done ! You guys don't disappoint. Thank you Teresa C
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff were great and my vehicle looks great as well!!
Likely to Recommend - 5.0/5.0 -
I already did. I told those that I knew. I've only been in DE almost 3 years.
Repair Quality - 5.0/5.0 -
Great job, great service, great communication and great people. The service was A1.
Customer Service - 5.0/5.0 -
see 1st comment . Everything was A1
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looked great and it drove nice