Hertrich Collision Center of Dover
In operation 7 years.
Welcome to Hertrich Collision Center of Dover! We’re proud to continue delivering the Hertrich Collision experience at our Dover location. Designed to serve the community, our state-of-the-art facility is fully equipped to repair all makes and models of cars, trucks, and SUVs with precision and care Our team of highly trained, I-CAR certified technicians uses the latest repair technology to ensure every vehicle is restored to pre-accident condition. From minor repairs to major collision work, you can count on quality craftsmanship and attention to detail at every step. For more than 60 years, the Hertrich Family has built its reputation on trust, integrity, and exceptional customer service. That same commitment drives everything we do at our Dover location by putting your safety, satisfaction, and peace of mind first. If this is your first visit, we invite you to explore our website at www.hertrichcollision.com to learn more about us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional and helpful. Answered all my questions. Helped with the rental car. Did a great job with the truck.
Likely to Recommend - 5.0/5.0 -
Good customer service, did a great job with my truck and answered all my questions along the way.
Repair Quality - 5.0/5.0 -
Good customer service, did a great job with my truck and answered all my questions along the way.
Customer Service - 5.0/5.0 -
Good customer service, did a great job with my truck and answered all my questions along the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Not body shops fault but it took so long to get car fixed due to parts taking forever
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0 -
would recommend
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
I don't typically elvaluate as a 10 because there is always room for improvement
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Was very pleased with the updates on the status of my vehicle. Vehicle looks great! Paint job is as good as factory job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My wife and I had an amazing experience working with Hertrich for the repair of our car. We would highly recommend them to anyone!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Always great with timing and final production ! Great people and great service !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for a job well done you would not even know that my car door was replaced.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You made a good job
Customer Service - 5.0/5.0 -
Good job
My Experience - 5.0/5.0 -
My car was well taken care of and the repairs were done well. I appreciate the updates that were sent to let me know when it would be completed.
Likely to Recommend - 5.0/5.0 -
My car has been repaired twice here and I recommend the shop to a friend. I appreciate the updates and how friendly and easy it was to come here.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mark was absolutely fantastic during the entire experience! He was so kind and accommodating. I appreciated him taking the time to explain the process and coordinating my rental extension with Hertz and State Farm. I would definitely recommend Hertrich in the future.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Completed the job in time matter. Friendly, courteous.