Hertrich Collision Center of Dover
In operation 7 years.
Welcome to Hertrich Collision Center of Dover! We’re proud to continue delivering the Hertrich Collision experience at our Dover location. Designed to serve the community, our state-of-the-art facility is fully equipped to repair all makes and models of cars, trucks, and SUVs with precision and care Our team of highly trained, I-CAR certified technicians uses the latest repair technology to ensure every vehicle is restored to pre-accident condition. From minor repairs to major collision work, you can count on quality craftsmanship and attention to detail at every step. For more than 60 years, the Hertrich Family has built its reputation on trust, integrity, and exceptional customer service. That same commitment drives everything we do at our Dover location by putting your safety, satisfaction, and peace of mind first. If this is your first visit, we invite you to explore our website at www.hertrichcollision.com to learn more about us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
It just took too long. It was six weeks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Satisfied with the results
Repair Quality - 5.0/5.0 -
Did a good job
Customer Service - 5.0/5.0 -
Kept me informed of progress
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Mark was great, the majority of the repairs were great. I can’t even tell there was an accident, but there are a few issues. For example, my proximity sensor in the front bumper is missing and the tailgate has some paint that’s running and one part that was damaged in the accident that was overlooked is chipped and also the spacing where the liftgate closes is off one side is about a half inch where the other side is about an 8th inch.
Likely to Recommend - 5.0/5.0 -
I was very satisfied with the whole experience w/ Hertrich
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was friendly. The repair was exceptional and the communication was helpful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a very good job & satisfied with job
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0 -
Took a month for relatively minor damage. Way too long. Didn’t even have a quote for over a week. Otherwise everything else was fine
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Everything looks great. Kept me up to date on everything couldn’t ask for anything more
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great place, great service
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend my family and friends
Repair Quality - 5.0/5.0 -
I am very Satisfied with the work that was done to my car I will be returning soon thanks for a great job was done
Customer Service - 5.0/5.0 -
Great customer service