Hertrich Collision Center of Dover
In operation 7 years.
Welcome to Hertrich Collision Center of Dover! We’re proud to continue delivering the Hertrich Collision experience at our Dover location. Designed to serve the community, our state-of-the-art facility is fully equipped to repair all makes and models of cars, trucks, and SUVs with precision and care Our team of highly trained, I-CAR certified technicians uses the latest repair technology to ensure every vehicle is restored to pre-accident condition. From minor repairs to major collision work, you can count on quality craftsmanship and attention to detail at every step. For more than 60 years, the Hertrich Family has built its reputation on trust, integrity, and exceptional customer service. That same commitment drives everything we do at our Dover location by putting your safety, satisfaction, and peace of mind first. If this is your first visit, we invite you to explore our website at www.hertrichcollision.com to learn more about us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was professional, knowledgeable and kept me informed. Best of all- my car looks great!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job, my car looked brand new!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Such nice staff and quick turnaround time. Thanks so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs more than met my expectations. Kyle did an exemplary job !
Customer Service - 5.0/5.0 -
I was very satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Greatful it was done
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The Tuesday-Thursday updates were reassuring during the process. Brittany was always competent and calming on the phone. I felt confident throughout the entire period.. I will highly recommend your business. Thank you for the quality of your service from beginning to end… and I’m happy it didn’t take 6 weeks.
Likely to Recommend - 5.0/5.0 -
I’ve already told a dozen people how impressed we were with every aspect of the dealings with Hertrich Collision Center. Your people are to be commended. Thanks to all of them!
Repair Quality - 5.0/5.0 -
I was impressed with the care and concern for the customer that your company provided throughout the process.
Customer Service - 5.0/5.0 -
DITTO😁
Returned Clean
My Experience - 5.0/5.0 -
I was satisfied with the manner that you kept me informed with the process of the repair.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great service great people to work with highly recommend if you need repairs due to a accident
Repair Quality - 5.0/5.0 -
Service is always excellent they keep you up to date make it easy when you have a rental car
Customer Service - 5.0/5.0 -
Great people excellent service
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0 -
I took vehicle in on the 4th of Dec. on 5 different times the finish date was changed. I picked vehicle on Dec 26th I received 2 invoices. 1st one was $1800. The 2nd one was $2900. The vehicle vibrates. They said an alinement was done something is not right. Thanks,Joe V.
My Experience - 5.0/5.0 -
Mark did a great job. I really appreciated that I was very pleased how I was kept up to date on the whole job
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The assistance and communication from the beginning of my experience was very professional and made me feel very comfortable and confident that my Sonic was in good hands.