Hertrich Collision Center of Salisbury

4.9 (1,008reviews)
97%
520 E Naylor Mill Rd,  Salisbury,  MD  21804

In operation 5 years.

Welcome to Hertrich Collision Center of Salisbury! We’re proud to continue delivering the Hertrich Collision experience at our Salisbury location. Designed to serve the community, our state-of-the-art facility is fully equipped to repair all makes and models of cars, trucks, and SUVs with precision and care Our team of highly trained, I-CAR certified technicians uses the latest repair technology to ensure every vehicle is restored to pre-accident condition. From minor repairs to major collision work, you can count on quality craftsmanship and attention to detail at every step. For more than 60 years, the Hertrich Family has built its reputation on trust, integrity, and exceptional customer service. That same commitment drives everything we do at our Salisbury location by putting your safety, satisfaction, and peace of mind first. If this is your first visit, we invite you to explore our website at www.hertrichcollision.com to learn more about us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,008)

My Experience

Very polite, the gentleman that worked on my suv did explain to me step by step was was done.

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My Experience

Job well done. Nice work detailing the car .staff was courteous.

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Everyone was GREAT and very helpful! 10 out of 10 experience!

Returned Clean

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Repair Quality

Scott was amazing in helping me through the entire process! I am super thrilled with the results

Customer Service

Great service!

My Experience

Scott is waiting for me to schedule the window molding, and a touch up on the paint noticed at pick up. I needed the car and couldn't leave it any longer. I will get that scheduled soon.

My Experience

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Returned Clean

My Experience

The repair quality was top notch. Scott and the team were outstanding. I will definitely recommend to anyone in need of your services. Thanks again!

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Repair Quality

They did a great job!!! I was kept informed on everything. I have nothing bad to say

Customer Service

Returned Clean

My Experience

Everyone that I can in contact with was a pleasure to talk with, especially Scott. I was pleased with the work that was performed at Hertrich

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Was very well pleased with everyone I came in contact with and the great job they did repairing my Vehicle, especially Scott Thanks to everyone for a job well done

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I was well pleased with my experience with Hertrich Collison Center

Translated from Spanish by Carwise
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Exelente trabajo

Repair Quality

Exelente trabajo

Customer Service

Exelente trabajo

Returned Clean

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Good experience!

Repair Quality

Very professional staff and good communication with our advisor, Scott Kneisley and the general manager George Bowersox. They completed the significant repairs in just three weeks- we were impressed! Good job!

Customer Service

Very friendly staff from reception to general manager- great communication and periodic updates via text

My Experience

Inspected my truck after an accident and did some repairs. It's driving smoother than ever.

My Experience

Scott was very helpful and kept in constant communication. He made sure I was completely satisfied with the repair.

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My Experience

None

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My Experience

The whole process was fantastic and everyone was great, so friendly and appreciated my business. I'm so happy I picked Hertrich for my repair.

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Will definitely recommend

Repair Quality

The whole experience was pleasant and easy.

Customer Service

Everything was explained at every step, the text messages made it so convenient.

Returned Clean

My Experience

Excellent work! I appreciate the communication through the process.

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My Experience

I was told it would take 3 weeks and they were able to get it done in a week and a half. Great to deal with and kept me informed on the progress.

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Returned Clean