Hertrich Collision Center of Salisbury
In operation 5 years.
Welcome to Hertrich Collision Center of Salisbury! We’re proud to continue delivering the Hertrich Collision experience at our Salisbury location. Designed to serve the community, our state-of-the-art facility is fully equipped to repair all makes and models of cars, trucks, and SUVs with precision and care Our team of highly trained, I-CAR certified technicians uses the latest repair technology to ensure every vehicle is restored to pre-accident condition. From minor repairs to major collision work, you can count on quality craftsmanship and attention to detail at every step. For more than 60 years, the Hertrich Family has built its reputation on trust, integrity, and exceptional customer service. That same commitment drives everything we do at our Salisbury location by putting your safety, satisfaction, and peace of mind first. If this is your first visit, we invite you to explore our website at www.hertrichcollision.com to learn more about us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 1.0/5.0
Repair Quality - 4.5/5.0 -
Wrong part was ordered which took longer
Customer Service - 5.0/5.0 -
Tiffany was great ..
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I worked mainly with Tiffany and Scott through the process and they are exceptional, dedicated and a huge blessing to work with. They are kind, polite and professional and were a joy to work with. The explorer looks great and your team did a wonderful job keeping we informed throughout the process. I would recommend you to anyone needing collision repair. Regards, Rick
Customer Service - 5.0/5.0 -
Scott And Tiffany are awesome
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like new.
Customer Service - 5.0/5.0 -
Very friendly and kept us informed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very friendly
Returned Clean
My Experience - 5.0/5.0 -
I had a very wonderful experience everyone treated me fantastic I would recommend them to anyone
Likely to Recommend - 5.0/5.0 -
I would recommend them to anyone
Repair Quality - 5.0/5.0 -
I had a great experience at Hertrich and would recommend them to anyone the front desk lady I think her name was Tiffany she was awesome and Scott went over and above to make sure everything was done correctly he was awesome too
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All I can say is WONDERFUL SERVICE!!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You did a great job!!!!! Just love my car’s new look🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My 2022 Buick was rear-ended really hard with a lot of damage. Hertrich did a perfect job repairing it. They kept me informed thru the entire process and were easy to work with. I would recommend them to anyone.
Likely to Recommend - 5.0/5.0 -
They were perfect in every way.
Repair Quality - 5.0/5.0 -
They did an absolutely perfect job. I am so happy with their work😁
Customer Service - 5.0/5.0 -
Couldn't ask for better service. They were great!!! Friendly and polite.
Returned Clean
My Experience - 5.0/5.0 -
Truck looks good. Only problem was it took 6 weeks to repair. Tiffany at front desk was a great help
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you very much. Everyone was very nice and helpful. The paint job is spot on ! Thanks again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly and professional. Great people to do business with! Thank you so much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The whole experience from start to finish was excellent. Frequent updates and quality finish!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From the drop off to pickup time, the experience was fantastic. Staff was professional and very helpful. This experience as well as previous experience was great.I would recommend Hertrich if Salisbury to anyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Hertrich did a fantastic job.
Likely to Recommend - 5.0/5.0 -
I would recommend this shop 1000% to anyone that asks.
Repair Quality - 5.0/5.0 -
Scott did an amazing job on repairing the bumper and rear end of the truck. He did such a great job that we weren't sure if it was our truck.
Customer Service - 5.0/5.0 -
Scott and the receptionist were very nice and professional. She was able to answer all of our questions. I liked being able to stay updated through the entire process via text.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The customer service was excellent and I was kept aware of everything that was going on with my vehicle.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Looks good as new. Can't even tell someone hit my truck.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Truck looks.good as new
Customer Service - 5.0/5.0 -
Excellent work was done