Imperial Auto Body of Bethesda
In operation 20 years, 7 years at this location.
Imperial Auto Body is a family owned auto repair business that maintains an I-Car Gold Class Status and holds factory backed certifications for Land Rover, Jaguar, Honda, Nissan, Infiniti, Ford, Chrysler, Dodge, Fiat, Hyundai and Acura. They also repair all other make and models. Imperial Auto Body provides a lift time warranty on all repairs for as long as the customer owns the vehicle. Imperial Auto Body surveys all their customers to insure that their customers are receiving the best service possible.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 9:00 am - 4:00 pm |
| Tue | 9:00 am - 4:00 pm |
| Wed | 9:00 am - 4:00 pm |
| Thu | 9:00 am - 4:00 pm |
| Fri | 9:00 am - 4:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Well done all the way around. Karl kept me informed about the process and progress. Highly recommend Imperial.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
They just missed one tiny spot that I think only I noticed but other than that it was amazing.
Customer Service - 5.0/5.0 -
They were great
My Experience - 5.0/5.0 -
The finish was exceptional and I like how you guys update with the progression of my car. And thank you for cleaning the interiors of my car too. Everything looks brand new so T H A N K Y O U!!!
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0 -
Pretty sure they detailed the entire outside of the car before they gave it back to me. The paint is still shining, even after a couple of rains. They also cleaned the inside of my car, and I had a lot of stuff in there because I basically live out of it when I'm at school. They put my stuff in the trunk and vacuumed it. I was not expecting it and super happy that they did it. Great job all around!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Karl was awesome throughout the entire process. He kept me updated on the extent of damage, the status of the repairs, and delivered the repaired car on time. He handled all the details with my insurance company as well. Thank you!