Innovation Auto Body- Milwaulkie

4.9 (955reviews)
100%
17325 SE McLoughlin Blvd,  Milwaukie,  OR  97267
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Shop AssistantSparkles

In operation 60 years.

We are a family owned well equipped highly trained facility. We are large enough to write, process, bill direct most Insurance company's. We are relationship based auto body keeping the customer at the center of our focus. We use top of the line equipment and materials to ensure the highest level of repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Tagalog
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (955)

Customers say
Overall Customer Satisfaction
Customers consistently praise Innovation Auto Body for exceptional customer service, with staff described as professional, friendly, and knowledgeable. The quality of repairs receives high marks, with many noting OEM-quality fit and finish, and vehicles often looking better than before the incident. Communication stands out as a major strength, with regular updates via text and email keeping customers well-informed throughout the repair process. Timeliness is generally positive, with several repairs completed ahead of schedule, though some customers experienced delays beyond initial projections. The shop's attention to detail, including vehicle cleaning and detailing, adds extra value that customers appreciate.
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"Fit and finish were OEM quality. Customer service staff available and on top of keeping ..." Read more
"Friendly staff. Great price. Industry leading results. A ride to and from Auto Body...and you even washed ..." Read more
"I have only had the car back for 2 days but it looks better than it did before the incident."
"My liftgate was replaced and everything works perfectly. Also, there were some dings in the bumper and you ..." Read more
"This is my second experience with them they do excellent work. I would recommend them to anyone needing repairs. ..." Read more
"... efficiency of the process from start to finish and level of communication with me. Hopefully, I will never need autobody repairs again ..." Read more
"They were amazing! They kept me updated the entire time, and were super responsive when I reached out to ..." Read more
"Very professional and communication was outstanding. They created an atmosphere that indicated that they ..." Read more
"that is the great thing about this shop they always keep you updated along the way."
"... service was really good. My questions were answered and I was kept up to date on how things were going with the repair." Read more

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Repair Quality

More than satisfied ! Kevin was Great to work with job on time and perfect .

Customer Service

Returned Clean

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Very attentive people.

Repair Quality

Car was as good as new

Customer Service

People were there for me.

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My Experience

Excellent customer service and detail to fixing our car. Would recommend 100%

My Experience

High-quality repairs with friendly service and steady updates on the repairs. Highly recommend!

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Repair Quality

Great repairs, fair prices, timely service; highly recommended!

Customer Service

Great quality work, timely updates; first rate!

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Returned Clean

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The staff is professional friendly and accommodating! This was a smooth process and the finished product was perfect down to the last detail.

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Customer Service

My Experience

You guys did an amazing job. Beyond impressed with how you were able to repair the doors. Thank you again for making it look so good!

My Experience

Kevin did an excellent job in keeping me informed of the work they were doing while I was out of town. I am very happy with the results.

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Got my car into the shop in a timely manner and got my car back even faster. Car looks great and they even cleaned it inside and out. I was really impressed and will recommend this shop when needed.

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From Scott to Kevin to the best detailer ever. Great people, great company. I’m glad Bob at Honest Auto Repair suggested Innovative Auto. I would be a customer again and would reference Inovated.

Repair Quality

The shop has an “old school “ attitude of honest service and respect for the customers. Probably comes from the top and filters down to all employees.

Customer Service

Scott was very attentive and a great listener, attending to every detail we discussed.

My Experience

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My Experience