Innovation Auto Body- Milwaulkie
In operation 60 years.
We are a family owned well equipped highly trained facility. We are large enough to write, process, bill direct most Insurance company's. We are relationship based auto body keeping the customer at the center of our focus. We use top of the line equipment and materials to ensure the highest level of repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- MasterCard
- Visa
- Debit Card
- Spanish
- Tagalog
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
The factory license plate frame was damaged along with the bumper. I was told upon inquiring that Safeco would not pay for replacing the license plate frame but his was not discussed with me.
Customer Service - 3.0/5.0 -
It was in the original estimate that the factory license plate frame would be replaced as part of the work done. It was not replaced and taken off the work order. This was never mentioned or discussed with me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
The repair looks good but they did not replace all the parts on the quote and did not fully assemble my car back. I am still waiting for the remaining parts to be located and the rest of the assembly to be completed and it has been 3 weeks since the "completed repair".
Customer Service - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
The body work looks fine, but a battery cover wasn't replaced, nor was the vent tube to discharge hydrogen to the outside; hydrogen and other battery fumes were left to vent into the passenger cabin and next to the high-voltage battery. Shop dirt was left in the interior. The cabin now smells of auto shop.
Customer Service - 2.0/5.0 -
Poor communication. Repairs were delayed but no one called.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Friendly people and good quality work
Likely to Recommend - 5.0/5.0 -
Thank You Innovation!
Repair Quality - 5.0/5.0 -
They did great work.
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
The Repairs were done well. The customer support at Innovative Auto Care was good. My car still smells like paint two weeks later, however.
Customer Service - 0.5/5.0 -
Took 2 months just to even start the repair process. Customer service from Liberty Mutual Representatives was terrible.