Juiels Auto Clinic - South

My Experience - 5.0/5.0 -

Very nice people very professional and great job with truck ill be taking my vehicle to this shop again

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great customer service and great job on truck

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Everyone was wonderful. Very nice. They kept me updated if there were any changes. And did everything really fast. I really appreciate all the hard work put into my vehicle.

Likely to Recommend - 3.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I would recommend this place to the whole city of San Antonio… wait all of Texas for any of their repair needs. The staff was super friendly. Provided transportation to my rental and were quick on the repair. 10/10 best repair shop in town.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 2.5/5.0 -

The place is chill but im on the fence to go back. My first car - going in a month, 2nd car - ok.

Repair Quality - 3.5/5.0 -

For Mazda 7. Bumper good. Detail was average. Got a few water spots out.

Customer Service - 3.5/5.0 -

Kinda disconnected. I have 2 cars there and it seemed to confuse everyone

Returned Clean

My Experience - 5.0/5.0 -

My car looks brand new and it made me cry. I guess just being in an accident and knowing that I really have a great car. Juiels Auto shop was awesome and appreciate the updated information on my car. 😆

Likely to Recommend - 5.0/5.0 -

I will recommend them to family and friends

Repair Quality - 5.0/5.0 -

Awesome work and always kept me up to date on my car

Customer Service - 5.0/5.0 -

Very helpful and nice

Returned Clean

My Experience - 5.0/5.0 -

Juiels Auto shop kept me informed each step of the way.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

Thank you for everything you done but going to give it two weeks to see if front bumper will settle in talked to John he told me to give it two weeks

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 2.5/5.0 -

Read above answers!

Repair Quality - 3.5/5.0 -

I had my vehicle getting a paint job and other things fixed after à car accident. When my vehicle was ready , I was asked if wanted my vehicle to be dropped off at my house and I told them yes. When I got home from work , I noticed they had missed a spot in front of the car (small scratch) I called them back to let them know and The man I talked to said “well , I noticed you have a similar vehicle parked next to the one I just dropped off( insinuating I was talking about my other vehicle) Why would I mention a different vehicle when I would have to take the vehicle that was fixed to check the spot they missed. I took pictures an à video of my vehicle that had been fixed at Juiels Auto Shop on military drive. So I was told to take it in and I did. I was told it would be ready the next day on Saturday and that they would drop it off at 2 pm. Weekend of 4th of July. Saturday passed, Monday I called ,around 12:30 , Lady answered told her what I was told on Friday and said she would take care of it and that my vehicle would be dropped off in 2 hrs. I get home from work at 6 and my car wasn’t there. Tuesday morning I called at 7:15 am told them what happened and my car was dropped off in an hour. They did a great job with the paint job snd fixing what needed to be fixed BUT … the delivery was a mess, lack of communication among employees.

Customer Service - 5.0/5.0 -

I had my vehicle getting a paint job and other things fixed after à car accident. When my vehicle was ready , I was asked if wanted my vehicle to be dropped off at my house and I told them yes. When I got home from work , I noticed they had missed a spot in front of the car (small scratch) I called them back to let them know and The man I talked to said “well , I noticed you have a similar vehicle parked next to the one I just dropped off( insinuating I was talking about my other vehicle) Why would I mention a different vehicle when I would have to take the vehicle that was fixed to check the spot they missed. I took pictures an à video of my vehicle that had been fixed at Juiels Auto Shop on military drive. So I was told to take it in and I did. I was told it would be ready the next day on Saturday and that they would drop it off at 2 pm. Weekend of 4th of July. Saturday passed, Monday I called ,around 12:30 , Lady answered told her what I was told on Friday and said she would take care of it and that my vehicle would be dropped off in 2 hrs. I get home from work at 6 and my car wasn’t there. Tuesday morning I called at 7:15 am told them what happened and my car was dropped off in an hour. They did a great job with the paint job snd fixing what needed to be fixed BUT … the delivery was a mess, lack of communication among employees.

Returned Clean

My Experience - 0.0/5.0 -

The job is as not complete, yall told me the side steps would come in and I would get a call but I didn’t get a call to bring the truck in so they can get installed . My truck is missing the side steps , I need this resolved asap

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great customer service. They are always on time with the repairs.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

very satisfied with the service that I got specially with the employees they’re real good about explaining everything to me and they did a good job very satisfied

My Experience - 5.0/5.0

Likely to Recommend - 0.5/5.0 -

Left with a broken car that was caused by the accident that was overlooked.

Repair Quality - 0.5/5.0 -

We took my son’s car to Juiels Auto Clinic after an accident in March of 2026. Didn’t pick up until April. After exceeding the amount of time of the rental, the car was ready.While driving the car home we noticed it was shifting hard and slipping. Took car back and was told by them that it was a wear and tear problem in the transmission. The car had no problems with the transmission before the accident. They took care of the couple of days that was exceeded for the rental but didn’t help us with the transmission problem. It was overlooked but are claiming it is a wear and tear problem. After days of no call backs for updates and help from them, we picked up the vehicle un-repaired . Coincidental that the accident didn’t cause the transmission part to break.

Customer Service - 0.5/5.0 -

No help second time we took the car back.

Likely to Recommend - 5.0/5.0 -

I will definitely recommend to family and friends.

Repair Quality - 5.0/5.0 -

Customer service was excellent. Employees were very friendly and their quality is excellent. My vehicle looks like it is brand new. I would totally recommend Juiels to anyone that needs car repairs. Excellent experience.

Customer Service - 5.0/5.0 -

Personnel were very courteous, professional and friendly. Did an excellent job. Experience was very positive.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They Did Great work on my repairs , cant even tell there was an accident before

Customer Service - 5.0/5.0

Returned Clean