Kaizen - Aurora
In operation 13 years.
Whether your car has a minor scratch, dent, or ding, or needs a major repair, our knowledgeable team at Kaizen Collision Center is always ready to help you get back on the road. We’re licensed for collision repairs by 28 recognized vehicle manufacturers; we can handle all kinds of repair work – from wheels to windshields to major accident repair. Our team at Kaizen always complies with factory standards for all models we work on to ensure that we return your vehicle to its excellent condition, inside and out. We also update our customers about our progress throughout the accident repair process. There’s no denying that our focus on communication sets us apart from our competitors. We eliminate the fear our customers might have when uncertain about what steps to take when their vehicle requires repairs. Call us at (303) 366-4134 or bring your vehicle to our auto body shop at 92 S Havana St, Aurora, CO 80012, to start the process.
- Free Estimates
- Insurance Company Assistance
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Repair Quality - 0.5/5.0 -
My car was marked “completed” 9/30, because of an ordeal with replacing one wheel vs all wheels I didn’t not actually get my car until 10/6. A notification light that the BDS OFF came on. Brought it back to be looked at. 10/9 notified that they needed to take the bumper off to look at the sensor. 10/10 notified of an improper repair that interfered with the sensor and fix would not be done until 10/14. I would have been without a car for almost 2 weeks.
Customer Service - 0.5/5.0 -
Timeliness in communication could have been better. The amount of times I was apologized to for my car not being ready and having to go days and then weekends without a car- there was nothing offered to accommodate for the inconveniences.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like brand new
Customer Service - 4.0/5.0 -
Not always good at calling when they say they will
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Service!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Will recommend
Repair Quality - 5.0/5.0 -
Thank you Derrick for your extreme awareness with fixing my truck and my gratitude to kaizen collision for their help
Customer Service - 5.0/5.0 -
Outstanding service from everyone
Returned Clean
My Experience - 5.0/5.0 -
Yes, a job well done! I have had the need to have my vehicle repaired twice and both experiences were a 10. The service just gets better every time. I wish I could give them a 150 for this experience. I will never use another body shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Although needing a car repaired s usually followed by an unpleasant experience Kaizen Aurora is a wonderful experience. Kaizen Aurora has repaired my car twice and the interaction with all I come in contact with just keeps getting better. A wonderful shop and employees.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Asked for the alignment to be checked from my accident but couldn't provide proof that this was done
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Kaizen staff was honest to me but not the estimator. The decision to repair the vehicle was too fast not in my best interest.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Everything was really smooth with the front end but it fell apart as I touched it. I think all the customer facing stuff was great, but I’d have a talk with whomever said it was ready on the repair side.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kaizen's communication was amazing! They are super efficient and got my car back to me in a timely fashion.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Will be informing progressive and others to NOT use Kaizen
Repair Quality - 0.5/5.0 -
Had to bring car back because estimator forgot to fix airbag light and did a messy job with repairing door. Very disappointed. Will be contacting progressive regarding poor service and will post reviews.
Customer Service - 0.5/5.0 -
Communication from Derek was horrible and he never took responsibility for the inconvenience of us having to bring car back for his careless work