Kaizen - Aurora

4.8 (880reviews)
96%
92 S. HAVANA ST,  Aurora,  CO  80012

In operation 13 years.

Whether your car has a minor scratch, dent, or ding, or needs a major repair, our knowledgeable team at Kaizen Collision Center is always ready to help you get back on the road. We’re licensed for collision repairs by 28 recognized vehicle manufacturers; we can handle all kinds of repair work – from wheels to windshields to major accident repair. Our team at Kaizen always complies with factory standards for all models we work on to ensure that we return your vehicle to its excellent condition, inside and out. We also update our customers about our progress throughout the accident repair process. There’s no denying that our focus on communication sets us apart from our competitors. We eliminate the fear our customers might have when uncertain about what steps to take when their vehicle requires repairs. Call us at (303) 366-4134 or bring your vehicle to our auto body shop at 92 S Havana St, Aurora, CO 80012, to start the process.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (880)

Likely to Recommend

It's the best

Repair Quality

The repair work on my car was on point, love the team!

Customer Service

The customer service was so kind and considerate. Always updated me on what was going on which was great

Returned Clean

My Experience

The paint and body repair looks great! Our vehicle was finished a day before promised. Bill our contact person was courteous and professional.

Likely to Recommend

Repair Quality

Customer service was excellent and greatly appreciated.

Customer Service

Returned Clean

My Experience

Very good communication and the repair looks great.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

So nice to be greeted by an attentive and friendly staff. They surprised me by getting my car repaired so quickly.

Customer Service

The customer service was extraordinary and very appreciated.

Returned Clean

Likely to Recommend

I had no choice because it was through the insurance company. I'm still waiting for the quote.

Repair Quality

The quality of what had completed were great

Customer Service

I often had to call the office to get updated even though the person who was working with the insurance company said he'll call back. Supposedly something was broken before the accident, but there was no communication regarding the issue/"the code" and I was not made aware until I brought it up after I took it home AND brought the car back. Again, he said he will call back with the estimate for the out of pocket expense. Did I hear back? No. It feels suspicious because there was no communication or documentation regarding this issue before hand. Had I known before the repair took place, I would have paid out of pocket to get it fixed when the car was at the shop for a month.

Returned Clean

My Experience

They did a great job of keeping me informed on what was going on with my car and when it was complete it was perfect

Likely to Recommend

Repair Quality

Your company did an extra job and I love that you kept me well informed. Thank you

Customer Service

Your company did an extra job and I love that you kept me well informed. Thank you

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Failed to identify all damage and delivered a vehicle with damage cause by technician during reassembly

Customer Service

Returned Clean

My Experience

My car looks great, I only wish that when the new headlight was installed it looks so clean but the other headlight has a haze and doesn’t match the new one. Not sure if you can clean the light or not but it’s the only thing I can think of that isn’t perfect!

Likely to Recommend

Repair Quality

Great people and great experience.

Customer Service

Returned Clean

Likely to Recommend

Insurance Company based.

Repair Quality

Customer Service

My Experience

Kaizen checked all my boxes. ✅️ Friendly staff (phone,front, & back) in every interaction. ✅️ Excellent text & email correspondence from all team members. ✅️ Kaizen finished the work ahead of their schedule. ✅️ Quality of work & attention to detail is the best in the business. ✅️ No hassles for the customer. Kaizen handles everything.

Likely to Recommend

Repair Quality

Kaizen checked all my boxes. ✅️ Friendly staff (phone,front, & back) in every interaction. ✅️ Excellent text & email correspondence from all team members. ✅️ Kaizen finished the work ahead of their schedule. ✅️ Quality of work & attention to detail is the best in the business. ✅️ No hassles for the customer. Kaizen handles everything.

Customer Service

My Experience

Service was quick and the engagement was excellent. My car looks amazing and I couldn’t be happier.

Likely to Recommend

Repair Quality

Y'all did a great job!

Customer Service

Top notch from start to finish!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job!

Likely to Recommend

Repair Quality

Work was done as expected. team was quick and kept me updated on progress.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent work, great communication. Would highly recommend!

Customer Service

Excellent work, great communication. Would highly recommend!

Returned Clean

My Experience

Very friendly and communicative team, thrilled to have my car back and it was done early