Kaizen - Commerce City
In operation 16 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I was super satisfied with all of my repairs. The car looks wonderful. Maria and Travis kept me up to date and made this process super nice and simple.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car was finished faster than expected and work was excellent quality
Customer Service - 5.0/5.0 -
Updates daily
My Experience - 5.0/5.0 -
Everyone was very nice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job on my car and were communicative on the timeline/when it would be done! Great updates given during the process!
Customer Service - 5.0/5.0 -
Great communication along the way. Car was done in the timeframe given
My Experience - 0.0/5.0 -
Very poor communication for the entire month they had my vehicle. They also never told me about a betterment fee?? Not sure why my battery had to be replaced?? They also returned my vehicle with the low tire pressure sensor ON and stated they didn’t know how to fix it.
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0 -
Low tire pressure light is on bc of spare tire and it wasn’t before. Your mechanics said they didn’t know how to make it turn off. Very poor communication all the way around too.
Customer Service - 1.5/5.0 -
Horrible communication from start to finish.
Likely to Recommend - 5.0/5.0 -
Kaizen did such a great job I would recommend them to anyone and I don’t take this lightly.
Repair Quality - 5.0/5.0 -
Kaizen did a great job on my Toyota it was in and out in no time and their workmanship is top notch. I recommend them anyone. Signed: Harry H.
Customer Service - 5.0/5.0 -
Kaizen did a great job on my Toyota it was in and out in no time and their workmanship is top notch. I recommend them anyone. Signed: Harry H.
My Experience - 5.0/5.0 -
Kind and quick service. Very smooth process.
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
Had to change facilities, took a very long time for what needed to be done and was not up to satisfactory.
Customer Service - 3.5/5.0 -
They lost employees and had forgotten about my appointment for drop off and repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Amber and her crew were courteous, fast and very professionals with all the work and great communication on the progress of our vehicle. Thank you for everything and i would definitely recommend them for your car body work needs.
Likely to Recommend - 5.0/5.0 -
I’m taking my other vehicles in for estimates
Repair Quality - 5.0/5.0 -
Amber and her crew were extremely fast and very professional. The communication was awesome and they keep me posted every step of the way. I would totally recommend them for all you car body repair needs
Customer Service - 5.0/5.0 -
Amber was very efficient
My Experience - 0.0/5.0 -
The repair work was fine but the delivery of the vehicle was less than satisfactory. I was told it would be ready at 11:30 and I did not get the car until 3pm!!! The person should never have committed to that time and I did not receive any phone call regarding the change in time. The staff at the Fort Lupton branch were very helpful and very disappointed in the lack of communication with the Cimmerce City branch
My Experience - 0.0/5.0 -
The lack of professionalism and the back and forth was not only very frustrating and exhausting but also disappointing a job I was told would take 7 days turned into 2 weeks to 4 weeks. Communication was horrible if I wasn’t the one calling no one was. So if your question is would I recommend KAIZEN absolutely NOT.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Little bit late Thank you
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service !! I hit a deer on a Monday going to work. 2 weeks later, my car looks better than it did when I bought it. I highly recommend them.
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing job, friendly staff and appreciated the updates via text.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Amazing service all around!